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Citizens Reminds Everyone To Call Before You Dig

By Daniel Considine on 3/31/17 2:40 PM

Know What's Below - It's the Law

INDIANAPOLIS – With spring yard work now in full swing, it is important for everyone to remember the law requires you to place a phone call to 811 at least two full working days prior to engaging in any project that involves digging. By placing this call, Indiana 811 will notify underground utility owners of your plans so they can dispatch personnel free of charge to mark the approximate locations of their facilities with paint or flags.

Every digging project, no matter how large or small, warrants a call to 811. Installing a mailbox, building a deck and planting a tree are all examples of digging projects that should only begin after you have waited at least two full working days after calling 811 and confirmed that all facility owners in your area have either marked their lines or declared the area clear of any lines.

“Every six minutes an underground utility line is damaged because someone decided to dig without first calling 811. Striking a line can result in harm to yourself or your neighbors, outages for entire neighborhoods, and repairs to utility facilities that you will be expected to pay for,” said Chris Braun, Vice President, Energy Operations for Citizens. “Thanks to enhanced public awareness efforts of 811, Citizens has been able to reduce third party damage to our pipelines in recent years. With the public’s help, this trend can continue.”

Make a phone call, not a judgment call. Learn more about 811 at and keep your project safe for you and your neighbors.

About Citizens Energy Group

Citizens Energy Group provides safe and reliable utility services to about 800,000 people in the Indianapolis area. Citizens operates its utilities only for the benefit of customers and the community.

Media Contact Information

Laura O'Brien
(O) 317-927-4341
(C) 317-519-1515

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