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Citizens Suspends Utility Disconnections

By Daniel Considine on 3/13/20 1:04 PM

Utility Also Will Reconnect Water Service Upon Request

In light of the hardships caused by COVID-19 among our customers, Citizens Energy Group will not be disconnecting utility services until April 15. The utility also will execute any request for water turn-on until April 15. We urge all customers to do their best to stay current on their utility bill. Customers who need assistance on their utility bill should call Citizens at (317) 924-3311.

Citizens’ operations and service to customers have not been impacted by COVID-19.

About Citizens Energy Group

Citizens Energy Group provides safe and reliable utility services to about 800,000 people in the Indianapolis area. Citizens operates its utilities only for the benefit of customers and the community.

Media Contact Information

Dan Considine
(O) 317-927-4718
(C) 317-519-1515

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