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Careers at Citizens Energy Group

Citizens Energy Group is a broad-based utility service company, providing natural gas, thermal energy, water, and wastewater services to residential and business customers in the Indianapolis area.

At Citizens Energy Group, we are inspired by our highly motivated employees who each day provide outstanding service. Our employees are not only our greatest asset but are also ordinary people who do extraordinary things.

Check out these open positions!

Senior Financial and Operational Auditor

By Citizens Energy Group on 9/28/22 4:00 PM

in Internal Audit

We have a career opportunity for a Senior Financial and Operational Auditor to join our team! The successful candidate serves as the primary resource for evaluating the risks and controls associated with the company's financial and operational processes. Typically, this involves planning, performing, and reporting on internal audit projects in keeping with professional standards. The Senior Financial & Operational Auditor also collaborates with other internal audit and company management personnel to provide advice and assistance concerning financial and operational processes. In addition, the Senior Financial & Operational Auditor will work closely with outside consultants who are brought in to perform financial and operational audit work. As such, the Senior Financial & Operational Auditor brings professional and practical insights to help the business continuously improve its performance while complying with internal policies and external regulations. Occasional interactions and presentations to the company’s Leadership will also be expected. IA is an independent, centralized appraisal function for the review of the financial, operational and compliance activities and their associated systems within all Citizens Energy Group Operating Companies and Corporate level functions. IA functions as a partner to management, the Audit Committee, and the Board of Directors. The scope of IA activity encompasses the analysis of design and effectiveness of internal controls established to achieve the organizations objectives and to assist management in the implementation of improvements to the processes and controls within the organization. IA has the authority to review all management activities, systems, processes, and records of Citizens and its operating companies. These reviews include audits, collaborative (IA/Citizens Management) control design and improvement projects, automated auditing software and other processes/tools as needed. The Senior Financial & Operational Auditor must be able to work with minimal direction from the Director and / or Manager of Internal Audit within this environment.
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Utility Specialist

By Citizens Energy Group on 9/28/22 9:00 AM

in Water, Water Distribution

The successful Utility Specialist candidate works in all areas of Water Distribution. This position completes assignments in both of the operating areas of System Integrity and Underground Maintenance and Construction. This position completes various tasks such as operating leak detection units, investigating and planning for system repairs, replacements and installations, processing of paperwork and additional administrative/clerical tasks related to job processing. This position fills in for off duty as needed in the Distribution area and may require assistance with training and directing others on job completion. Participation in the on call rotation for Water Distribution may be required along with the ability to work extended hours, including on the 1st, 2nd or 3rd shift.
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Meter Reading Specialist

By Citizens Energy Group on 9/28/22 9:00 AM

in Meter Reading, Meter Services

The successful candidate will be responsible for maintaining all meter reading routes utilizing RouteSmart routing software as well as the reporting requirements in meter reading relating to route performance, employee performance statistics, mileage reports and meter shop inventory & testing reporting. The Meter Reading Specialist will assist with technical support for all Meter Reading and Meter Shop software and hardware applications e.g. Itron FCS, Sensus, Aclara etc..
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Station Operator

By Citizens Energy Group on 9/28/22 9:00 AM

in Gas Operations

The successful candidate will be under indirect supervision on an assigned shift, the Station Operator helps maintain and operates all compressors, dehydration and desulfurization equipment, saltwater disposal lines, repair of lessor properties, and all mechanical storage field equipment in the assigned area.
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Manager of Organizational Development and Training

By Citizens Energy Group on 9/27/22 3:45 PM

in Human Resources

We have a career opportunity for a Manager of Organizational Development and Training to join our team! The Manager of Organizational Development and Training will design, plan, and implement strategies and solutions to support the company's strategic goals, advance the organization's culture, optimize workforce development, and build leadership capacity to meet current and future business needs. Position duties include: collaborating with senior management to identify and drive transformational initiatives that propel the organization's mission, vision, values and promote diversity and growth; guiding employee communications and key messaging to promote a unified culture; leading and enhancing the strategic workforce planning process to ensure future talent needs are met; planning and executing a compelling leadership development strategy to enhance the development and retention of strong leadership talent; providing coaching to develop successors and build leadership bench strength; and strategizing and delivering change management initiatives to support a growing organization. The incumbent will rely on extensive experience, personal relationship building and judgment to consult with business leaders, strategic partners and execute processes that further develop the organization and its employees.
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Network Engineer II

By Citizens Energy Group on 9/26/22 4:10 PM

in Information Technology

We have an exciting opportunity for a Network Engineer II to join the team! Under the general direction of the Manager of IT Infrastructure, this position provides a secure network infrastructure and resolves any network security related findings. Evaluate and analyze new technologies for potential applicability to business needs. Design, install, and support the network infrastructure capable of supporting the business processes at Citizens Energy Group. Design, test, and implement a disaster recovery process and procedures for the network infrastructure. Maintain a solid technical knowledge of computer hardware, software and applications available within the industry to support our current systems and assist in planning future directions.
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Information Security Engineer III

By Citizens Energy Group on 9/26/22 4:10 PM

in Information Technology

We have a career opportunity for an Information Security Engineer III to join our team! Under the general direction of the Director of Information Security, this position is responsible for maintaining the security of the company’s data, systems, and network. This position will assess the current security controls environment and develop security strategies and roadmaps to mitigate risk. This position will also evaluate and implement new security platforms that strengthen the security by defining requirements for new security technologies, select those technology solutions through bidding process, and oversee the implementation and configuration of the system. This position will administer security platforms including but not limited to intrusion detection system, e-mail security filtering, web content filtering, change detection, endpoint security, and data loss prevention. This position establishes security operations processes, procedures, and standards to ensure effective detection and response to threats. This position is the escalation point for all security incidents and actively mentor other team members.
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Information Security Engineer II

By Citizens Energy Group on 9/26/22 4:10 PM

in Information Technology

We have an exciting career opportunity for an Information Security Engineer II to join our team! Under the general direction of the Director of Security and Compliance, this position is responsible for maintaining the security of the company's data, systems, and network. This position will administer security platforms including but not limited to intrusion detection system, e-mail security filtering, web content filtering, change detection, endpoint security, and data loss prevention. This position will also evaluate and implement new security platforms that strengthen the security posture of the company. This position handles security incident identification and resolution by formulating and implementing solutions and directing escalating issues to systems engineers as necessary. This position participates in application and infrastructure implementation project teams to security architectures against industry best practices.
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Executive Assistant to the President

By Citizens Energy Group on 9/21/22 4:00 PM

in Executive Office

We have a career opportunity for an Executive Assistant to the President to join our team! The Executive Assistant provides high-level support to the President/CEO including heavy calendar management and successful coordination of business meetings. The incumbent is required to work independently exercising independent judgement in the resolution of administrative problems and addressing incoming matters for the President/CEO as needed. The incumbent works effectively to keep President/CEO well informed of upcoming commitments and responsibilities, following up appropriately. Assists with daily administrative duties and completes a broad variety of administrative tasks that include managing an active calendar of appointments; managing virtual files; completing expense reports; composing and preparing correspondence; arranging complex and detailed travel plans, itineraries and agendas and compiling documents for meetings; organizes and coordinates executive outreach and external relations efforts; and oversees special projects. The Executive Assistant also serves as a liaison to the Board of Directors, Senior Vice Presidents, Officers, Manager of Governance and Board Affairs and other leadership and administrative professionals. Works in a fast-paced environment at times to handle a wide variety of activities and confidential matters with professionalism and discretion.
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Systems Support Specialist III

By Citizens Energy Group on 9/21/22 9:44 AM

in Information Technology

We have an exciting career opportunity for a Systems Support Specialist III to join our team! The successful candidate will be working with customers, vendors, and colleagues in IT to ensure all assigned applications are configured to deliver required business value now and into the future. Owns requests escalated through the Support Center staff for all assigned applications. Coordinates troubleshooting and testing between end users, vendors, and a cross-functional support team to ensure the identification and provision of solutions. Works directly with Vendors. Works closely with all other IT Department teams and consultants, coordinating the necessary resources and technology to support applications. Responsible for recommending and implementing configuration changes and tuning for installed applications to improve functionality and availability. Recommends software and hardware to support solutions and is competent to lead and advise on all phases of activities with minimal management support. Is regarded as a key resource with deep and broad expertise of IT applications, interfaces, and architectures. Provide support outside of normal business hours, such as project work and incident resolution, sometimes with little advanced notice.  
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Wastewater Collections Maintenance Tech I

By Human Resources on 9/15/22 8:50 AM

in Wastewater

  We have an exciting opportunity for a Wastewater Collections Maintenance Tech I to join our team! The successful candidate will be responsible for assisting with various wastewater (WW) collection system O&M activities requiring expertise in the operation of specialty WW collection system assessment and cleaning equipment and techniques necessary to maintain safe, continuous, and efficient operation of wastewater collection system in accordance with operating instructions, safety regulations and practices.
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Distribution Welder

By Citizens Energy Group on 9/7/22 9:00 AM

in Energy

The successful candidate will Repair, rebuild, layout and fabricate metal parts, shapes and objects requiring the use of arc or gas welding processes necessary to maintain safe, continuous and efficient operation.
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Customer Support Associate

By Citizens Energy Group on 8/3/22 2:07 PM

in Contact Center

We have Full-time and Part-time Opportunities for Customer Support Associates! The successful candidate will handle residential customer inquiries received via various methods: chat, phone, correspondence, web, and email. Inquiries include, but are not limited to: bill review, budget enrollments, deposit calculations, account status updates and/or changes, historical consumption information, letter of credit requests, refund requests, Energy Assistance Program qualifications assistance, payment arrangements, submitting claims, research payment posting issues, document and seeks resolutions for customer complaints, and identifies and communicates any issues experienced by the customer and/or the associate to ensure a timely resolution.
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Engineer I

By Citizens Energy Group on 7/13/22 4:00 PM

in CP&E

We have a career opportunity for an Engineer I to join our team! The successful candidate will be an Entry level engineer. Under close supervision, you will perform routine engineering assignments requiring knowledge of basic engineering principles. You will apply knowledge to prescribed techniques and procedures to complete project assignments. Assignments will be with the Capital Project Delivery team which provides engineering and construction services necessary for the delivery of water distribution, wastewater collection, combined sewer overflow (CSO) mitigation, interceptors, septic tank elimination capital projects, and associated capital and operational work. The successful candidate will work closely with the Water and Wastewater Operations to identify and understand water distribution and wastewater collection issues and needs to design and construct modifications, rehabilitation, replacements and/or expansion projects. The position interacts with government officials, regulatory agencies, the general public and other utilities as a representative for coordination of water distribution and wastewater collection system projects.
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Maintenance Relief Operator Apprentice - Advancement Opportunities

By Citizens Energy Group on 6/29/22 2:03 PM

in Water

We have multiple opportunities for candidates to start as a Maintenance Relief Operator Apprentice and grow into the Maintenance Relief Operator role! The successful candidate will perform a variety of operations and maintenance functions at the water production and related facilities. This is a skilled maintenance position that also performs operational duties under the direction of a certified operator while gaining experience required to obtain an operating license.  This is a serious trade with strong demands that are minimally affected by the ups and downs of the economy. 
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Utility Helper

By Citizens Energy Group on 6/29/22 1:59 PM

in Customer Field Services

Be a part of a great team!   We have multiple opportunities for candidates to start as a Utility Helper and advance to other roles! The successful candidate under indirect supervision, and on assigned shifts, will perform any of the following basic water and gas functions; off orders or cathodic protection reads or ERT installations or meter verifications or meter paints. You could work with other utility personnel as part of a crew.
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Meter Reader

By Citizens Energy Group on 10/20/21 2:11 PM

in Meter Services

Citizens Energy Group has an excellent opportunity for you to get your "Foot" in the door, with the opportunity to increase your base pay through paid incentives! Hourly Pay Rate: $16.85 up to $19.50 with incentives Work Schedule Availability: Monday – Friday, 7:00 am – 4:00 pm The successful candidate will read customer gas and water meters according to scheduled routes. Records readings on a hand-held computer. Watches for, investigates, and reports any gas and/or water leaks or other irregularities in meter service or Citizens Energy Group facilities. Works directly with customers to gain access to meters, resolve reading issues, and answers questions. Maintains a high read accuracy rate and read completion rate while minimizing customer inconvenience and complaints.
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