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Careers at Citizens Energy Group

Citizens Energy Group is a broad-based utility service company, providing natural gas, thermal energy, water, and wastewater services to residential and business customers in the Indianapolis area.

At Citizens Energy Group, we are inspired by our highly motivated employees who each day provide outstanding service. Our employees are not only our greatest asset but are also ordinary people who do extraordinary things.

Check out these open positions!

Engineer II (Gas) - Hydraulic Modeling

By Human Resources on 10/21/20 12:31 PM

in Engineering

The successful candidate will be a mid-level engineer that will prepare moderately complex engineering deliverables including peak hour model development and analysis. The incumbent will also collect, assimilate, and manage data for engineering work and prepare complex engineering calculations following standard methods and principles.
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Revenue Assurance Field Technician

By Citizens Energy Group on 10/21/20 12:24 PM

in Revenue Assurance Field Services

The successful candidate will be responsible for making in person visits to the premises of customers who are delinquent on their gas/water/wastewater accounts or are suspected of unauthorized consumption of utility services. To minimize customer dissatisfaction and IURC complaints, the incumbent must exercise customer service skills. Incumbent is responsible for making contact with and determining if customers have paid on their delinquent accounts.
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Wastewater Electro Mechanic II

By Human Resources on 10/7/20 12:55 PM

in Wastewater

The successful candidate will have work schedules that are fixed and rotating shifts as needed to provide 24 hour coverage 7 days a week. The incumbent is responsible for performing scheduled maintenance and major repair of all mechanical equipment necessary to maintain safe continuous operations of wastewater treatment plants and lift stations. Must have working knowledge of the wastewater process including, but not limited to, proper handling of wastewater liquids and solids.
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Gas Control Specialist

By Citizens Energy Group on 10/7/20 11:21 AM

in Gas Control

The successful candidate will be responsible for monitoring and maintaining an uninterrupted flow of gas to/from Indianapolis and Underground Storage fields. The Gas Control Specialist will monitor purification equipment, prepare accurate reports of gas inventory and coordinate gas flows with Gas Supply and Underground Storage personnel.
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Plant Operator

By Human Resources on 9/28/20 4:06 PM

in Water, Water Production

The successful candidate operates, monitors, plans, and directs the operation and monitoring of Water Production sources of supply, water treatment, and residuals handling. You will function in a manner that is compliant with all company, state, and federal water quality standards. Key Responsibilities & Expectations:
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Customer Support Associate

By Human Resources on 8/18/20 8:54 AM

in Customer Service

The successful candidate will handle customer inquiries received via various methods: chat, phone, social media, correspondence, web, and email.This position is responsible for gathering, interpreting, and processing information required for the completion of various service orders and inquiries while utilizing the Customer Information System (CIS) and other necessary software.
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Maintenance Relief Operator Apprentice

By Citizens Energy Group on 8/18/20 8:53 AM

in Water

The successful candidate will perform a variety of operations and maintenance functions at the water production and related facilities. This is a skilled maintenance position that also performs operational duties under the direction of a certified operator while gaining experience required to obtain an operating license. 
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Part-time Meter Reader

By Human Resources on 8/18/20 7:57 AM

in Customer Field Services

The successful candidate will read customer gas and water meters according to scheduled routes.  You will record readings on a hand-held computer.  You will watch for, investigate, and report any gas and/or water leaks or other irregularities in meter service or Citizens Energy Group facilities.  You will work directly with customers to gain access to meters, resolve reading issues, and answer questions. Maintain a high read accuracy rate and read completion rate while minimizing customer inconvenience and complaints.
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