We want you to join our Team! A dispatcher plays an important part in the process of serving and helping customers, because without you, materials and personnel rarely get to where they need to be. Dispatching requires good communication skills, organization and a friendly personality. As a valued member of our team, your input is imperative to the success of any job at the worksite. If you enjoy working with people, pay close attention to detail, then dispatching is the right job for you! Without dispatchers working as the middle piece of the puzzle, jobs can't get done. You will be providing assistance to all Gas, Water, Wastewater and Shared Field Services personnel, service providers and supervision relative to daily work assignments, scheduling, customer relations, safety and emergency situations. You will be responsible for monitoring computer aided dispatching (CAD) system for work assignment and field status. Monitor and responds to field technician’s issues and inquires on the dispatch radio and phone systems. Very important part of the role will be after Call Center business hours, assist with external customer calls for emergency gas, water and sewer situations to include leaks, overflows and service outages. Additionally, you will assist locate technicians, field personnel and service providers with utility service and main records and measurements utilizing ESRI (utility mapping tool) outside of Engineering business hours.