Citizens Energy Group’s Warm Heart Warm Home Foundation™ provides financial assistance to customers having difficulty paying their utility bills. When combined with other forms of assistance, Warm Heart Warm Home grants can help customers sustain their utility services and catch up on past due bills.

Since June 2019, Citizens Energy Group and F.A. Wilhelm Construction have been working together to develop a new water storage reservoir for Central Indiana. The new structure, called Citizens Reservoir, will hold over 3 billion gallons of water and help ensure sufficient water supplies are available during extended periods of dry weather. It also will support continued economic development and population growth in Central Indiana. Citizens Reservoir is approximately 220 feet deep, covers 90 acres and is large enough to completely contain Lucas Oil Stadium and Bankers Life Fieldhouse.

In 1887, Colonel Eli Lilly, the founder of the pharmaceutical company that still bears his name, and Alfred Potts, the founder of the Indianapolis Chamber of Commerce, had a big idea – to operate the local natural gas utility only for the benefit of customers and the community.

Citizens Energy Group is in the process of replacing its Customer Information System (CIS) and plans to go live with the new system on Monday, July 27th.