The final nomination deadline for Customer Champion Awards in 2020 is December 31!
Employees are encouraged to share stories about coworkers that demonstrate the best practices of owning the customer experience:
- Closing the loop
- Making it personal
- Challenging the process
- Acting with urgency
- Identifying unvoiced needs
- Collaborating
- Knowing the business
- Continuously improving
The Customer Champion Award recognizes outstanding service to both internal and external customers. Fostering a customer-first culture is the key to achieving our vision to fulfill the promise of the Trust to serve our customers and communities with unparalleled excellence and integrity.
To find the nomination form, click on the Customer Champion logo at the bottom of the iTrust home page.
