High School Student Gaining Work Experience at Citizens

By Mandy Saucerman on 1/11/19 1:20 PM
After participating in a career fair for local high school students early last year, Jennifer Stansberry, Governance and Board Affairs Manager, felt inspired to encourage more outreach among 9th-12th graders.
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Employees Encouraged to Take Engauge Survey

By Mandy Saucerman on 1/11/19 1:15 PM
We want your feedback on Engauge! We’d like to know what kinds of stories you want to read, how you like the new Engauge emails with story previews, and if you have any suggestions or story ideas.
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New Year, New Deductions!

By Mandy Saucerman on 1/11/19 1:13 PM
Please review your first pay slip of 2019 and ensure that all deductions, including county tax deductions, are correct! Examples of deductions to review and consider include the following:
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QUALITY CORNER: January 2019 News

By Susan Harris on 1/11/19 1:09 PM
In this update: FY2018 levels of quality recap, announcing FY2019 levels of quality, recent CLASS certifications, and a new Quality Systems employee
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Q&A: Meet Glenn Smith

By Mandy Saucerman on 1/11/19 1:01 PM
Glenn Smith has worked at Citizens Energy Group for 15 years. At the Perry K plant, he has three direct reports and is responsible for a lot of moving parts, from environmental monitoring equipment to power generators. Read on to learn more about the role of an Instrument and Electrical Supervisor at Citizens Energy Group
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New Logo Unveiled for Warm Heart Warm Home

By Mandy Saucerman on 1/11/19 12:59 PM
The Warm Heart Warm Home Foundation™ is Citizens Energy Group’s nonprofit that provides financial assistance to customers in need. For those having trouble paying their bill, the peace of mind that comes with knowing your gas and water is on and running safely is a huge comfort.
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Trust-Wide Diversity Training Launches This Month

By Mandy Saucerman on 1/11/19 12:58 PM
Later this month, Citizens’ leaders will help kick off diversity training entitled “Open Minds Transform Organizations.” This training has been customized with purposeful action items and tools that focus on management, culture, and corporate policies, practices, and procedures.
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Employee Veterans Honored at Annual Program

By Mandy Saucerman on 1/11/19 12:57 PM
Employees who have served in the armed forces were recognized at Citizens Energy Group’s annual Veteran’s Day Celebration, held at the Garfield Park Family Center on November 8.
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PERL: Ambassador Spotlight - Tracey Black, Trine University

By Laura O'Brien on 1/11/19 12:53 PM
As Trine University in Angola, Indiana, begins its first PERL project, it’s fortunate to have an enthusiastic and committed ambassador from Citizens in Tracey Black.
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Citizens Ranks Above Others in Customer Satisfaction

By Mandy Saucerman on 1/11/19 12:52 PM
During fiscal year 2018, Citizens Energy Group received positive results related to customer satisfaction.
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Congratulations to our Customer Champions!

By Mandy Saucerman on 1/11/19 12:49 PM
At the November Leadership Forum, four employees were named Customer Champions. The winners have demonstrated the best practices of owning the customer experience and are helping foster a customer-first culture, a key to achieving our vision, at Citizens Energy Group.
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Children's Museum Hosts Citizens Holiday Event

By Mandy Saucerman on 1/11/19 12:47 PM
More than 1,000 Citizens Energy Group employees, family members, and friends spent an evening at the Children’s Museum of Indianapolis on November 26 for the annual company holiday event.
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Employees Give Back During Holiday Season

By Mandy Saucerman on 1/11/19 12:40 PM
Learn about all the ways Citizens Energy Group employees helped those in need over the past couple months, from the Paul Riggins Giving Tree Program, to filling "Buckets of Love," and donating to Riley Hospital for Children.
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Announcing Winners of Energy Savers Student Poster Contest

By Mandy Saucerman on 1/11/19 10:57 AM
For the eighth consecutive year, Citizens Energy Group, in partnership with the Indianapolis Colts and the National Energy Foundation, held a student poster contest in the fall challenging Marion County and Westfield students in kindergarten through eighth grade to create a unique poster that demonstrates conservation in their home or community.
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COMMITMENT TO SUSTAINABILITY: New Tool Helps 'Envision' More Sustainable Future

By Mandy Saucerman on 1/11/19 10:50 AM
Citizens’ Sustainability Advisory Committee is envisioning a more sustainable future for Central Indiana thanks to a tool that analyzes the impact of infrastructure projects.
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ENERGY EFFICIENCY TIP: Is Your Furnace Efficient?

By Brett McClellan on 1/11/19 10:48 AM
If your furnace is more than 15 years old, it’s likely only about 60-70 percent efficient. Modern conventional heating systems can achieve efficiencies as high as 98.5 percent. Follow these tips to improve your system’s efficiency:
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SAFETY TIP: Prevent Vehicle Accidents with These Tips

By Paul Puckett on 1/11/19 10:43 AM
Driving requires your full attention. Although most distractions are avoidable, some are impossible to completely prevent – instead they must be managed. You can take charge of eliminating distractions to focus on the road ahead.
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HEALTHY CITIZENS: January 2019 News

By Mandy Saucerman on 1/11/19 10:29 AM
Find out which employees were recently named Wellness Champions and winners in the Healthy Holidays wellness challenge. Plus, don't miss out on the Biggest Loser challenge and healthy cooking demonstrations.
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Service Awards, New Employees, In Memoriam, Graduation Announcements (Jan2019)

By Mandy Saucerman on 1/10/19 1:16 PM
Find out who has reached a milestone for their years of service to Citizens Energy Group and meet our new employees!
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Engauge is published by Citizens Energy Group, Corporate Affairs Department, under the direction of Shannon Stahley, Director of Corporate and Public Affairs. It is distributed to the company’s employees and retirees, and to other interested parties upon request.

Editor: Adam Lowe
Graphic Arts: Joel Bustamante and Wayne Stohs

The Corporate Affairs Department welcomes any ideas, comments, or suggestions from readers on how this publication might better serve you. Please email the Corporate Affairs Department at alowe@citizensenergygroup.com.