Citizens Responds to COVID-19

By Mandy Saucerman on 4/9/20 1:19 PM
As a provider of vital utility services, Citizens Energy Group responded quickly to the coronavirus pandemic.
Read More

Thank You, Citizens Employees!

By Mandy Saucerman on 4/9/20 1:14 PM
Citizens Energy Group wants to thank each of its employees for your continued hard work and dedication throughout the coronavirus pandemic.
Read More

EDITOR'S NOTE: Best Wishes to Mike Powell

By Mandy Saucerman on 4/9/20 1:10 PM
For the past 35 years, Mike Powell has been an invaluable asset to Citizens Energy Group. It’s with mixed emotion that I wish him well as he retires on April 30.
Read More

Tracey Black is 2020 Jefferson Award Winner

By Mandy Saucerman on 4/9/20 12:47 PM
Tracey Black, Engineer II, was named Citizens Energy Group’s 2020 Jefferson Award winner for her volunteer work with Hendricks County 4-H.
Read More

Citizens is Committed to Sustainability

By Mandy Saucerman on 4/9/20 12:36 PM
Citizens Energy Group’s Commitment to Sustainability is a pledge to our customers, communities, employees, and regulators that we will be prudent with investments and balance costs and benefits for all stakeholders as we contribute to the long-term sustainability of the community. This commitment was formalized in 2013 when Citizens recognized an opportunity to demonstrate a leadership role in environmental and sustainability practices.
Read More

CIS Training Moves Online in Preparation for July Launch

By Mandy Saucerman on 4/9/20 12:32 PM
Since September, Citizens Energy Group has been working on developing materials to train employees on how to use the new Customer Information System (CIS), set to launch in late July. Infosys, the system integrator, is assisting with the development of training material.
Read More

Employees, Retirees Prepare Tax Returns

By Mandy Saucerman on 4/9/20 12:26 PM
Twenty-three Citizens Energy Group employees and two retirees signed up to help prepare 2019 income tax returns for members of the community.
Read More

Bartone Completes Tobias Leadership Program

By Mandy Saucerman on 4/9/20 12:23 PM
Mike Bartone, Director, Gas Supply, recently completed the Randall L. Tobias Center for Leadership Excellence Fellows Program through Indiana University.
Read More

Organizations Receive Grants from Citizens

By Mandy Saucerman on 4/9/20 12:18 PM
Citizens Energy Group’s Community Volunteer Support Program recognizes employees and retirees for the time they invest in the local community. Each year, volunteers have the opportunity to earn a gift for their hours of service as well as a $250 grant for a non-profit organization for which they volunteer.
Read More

HELPFUL HINT FROM HR: Use Anthem App or Website for Virtual Doctor Visit

By Mandy Saucerman on 4/9/20 12:11 PM
When you’re not feeling well, you can get the support you need easily using Anthem’s LiveHealth Online service. Whether you have a cold, you’re feeling anxious or need help managing your medication, doctors and mental health professionals are right there, ready to help you feel your best. Using LiveHealth Online you can have a video visit with a board-certified doctor, psychiatrist or licensed therapist from your smartphone, tablet or computer from any location.
Read More

HEALTHY CITIZENS: Wellness Champion and Update on Health Screenings

By Sara Pickett on 4/9/20 12:00 PM
Find out who was named the company's Wellness Champion for the month of March, and get an important update about health screenings.
Read More

Nominate Coworkers for Customer Champion Awards

By Mandy Saucerman on 4/9/20 11:55 AM
Employees are encouraged to share "wow" stories about coworkers who demonstrate the best practices of closing the loop, making it personal, challenging the process, acting with urgency, identifying unvoiced needs, collaborating, knowing the business, and continuously improving.
Read More

Send in Graduates by June 19

By Mandy Saucerman on 4/9/20 11:47 AM
Although commencement ceremonies may be canceled, we’d still like to recognize your graduates!
Read More

QUALITY CORNER: Officer Training and CLASS Certifications

By Susan Harris on 4/9/20 11:26 AM
Several employees have recently completed CLASS training and earned certifications.
Read More

Q&A: Meet Jada Buchanan, User Experience Administrator

By Mandy Saucerman on 4/9/20 11:21 AM
Jada Buchanan has been at Citizens since September 2018. As User Experience Administrator, she manages all of Citizens’ social media channels.
Read More

SAFETY TIPS: Keep Safety in Mind While Doing Yard Work

By Don Bryant on 4/9/20 11:17 AM
With the arrival of warmer weather, many of us are probably beginning to do yard work. It’s important to keep safety in mind as you use tools and ladders to do outdoor chores.
Read More

ENERGY EFFICIENCY TIPS: Prepare Your Home for Air-Conditioning Season

By Brett McClellan on 4/9/20 11:14 AM
Now that spring is here, it’s a good time to think about your home’s insulation before you need air conditioning. Below are a few tips to increase your home’s energy efficiency.
Read More

New Employees, Service Awards, In Memoriam (April/May 2020)

By Mandy Saucerman on 4/9/20 11:05 AM
Find out who is celebrating a service milestone and who has joined Citizens as a new employee. Included in this month's Engauge are three "in memoriam" announcements.
Read More