Customer Champion Awards: Nominate Coworkers

By Mandy Saucerman on 7/23/20 3:06 PM

Employees are encouraged to share “wow” stories about coworkers that demonstrate the best practices of owning the customer experience:

  • closing the loop
  • making it personal
  • challenging the process
  • acting with urgency
  • identifying unvoiced needs
  • collaborating
  • knowing the business
  • continuously improving

The remaining quarterly nomination deadlines for 2020 are September 30 and December 31.

Nominate a Customer Champion

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Engauge is published by Citizens Energy Group, Corporate Affairs Department, under the direction of Shannon Stahley, Director of Corporate and Public Affairs. It is distributed to the company’s employees and retirees, and to other interested parties upon request.

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