---
title: "HELPFUL HINTS FROM HR: An Update on Benefits"
description: "HELPFUL HINTS FROM HR: An Update on Benefits"
image: https://blog.citizensenergygroup.com/hubfs/open%20enrollment%20-%20GettyImages-1161412655.jpg
---

[![](https://blog.citizensenergygroup.com/hubfs/Engauge/engauge-logo.jpg)](https://blog.citizensenergygroup.com/engauge)

[![](https://blog.citizensenergygroup.com/hubfs/Backgrounds/search-mobile.png)](https://www.citizensenergygroup.com/Search)

# HELPFUL HINTS FROM HR: An Update on Benefits

By Mandy Saucerman on 10/21/20 4:13 PM

![](https://blog.citizensenergygroup.com/hubfs/open%20enrollment%20-%20GettyImages-1161412655.jpg)

The Human Resources Department is launching two new tools to share important information with employees and allow for convenient self-service. Open enrollment will again be conducted via the Bswift portal, which was introduced last year. See below for more information. 

**Citizens Connect** – Powered by Airbo, this is an “opt-in” text and email application that provides timely communication and interactive education regarding benefits and wellness programs through any smartphone, laptop or tablet.

***Pension*****Center** – This new web portal provides valuable information about Citizens’ pension plan, including personal estimates, modeling and forecasting. The goal is to begin a phased rollout to all employees after open enrollment. 

**Open Enrollment** – From November 2-13, employees will be able to enroll in new medical, dental and vision plans, make changes to existing plans or update beneficiaries and emergency contacts via the BSwift portal. Employees will be mailed a postcard with more information around October 19. The 2021 Benefits Guide can be found [HERE](https://www.flipsnack.com/5DE6A5A7C6F/citizens-energy-group-2021-oe-benefits-guide/full-view.html).

If you have questions, please contact Adrianne Bowers at 317-927-4636 or [abowers@citizensenergygroup.com](mailto:abowers@citizensenergygroup.com). 

### Current Articles

### Recent Issues

- [November 2019 (23)](https://blog.citizensenergygroup.com/engauge/archive/2019/11)
- [November 2018 (21)](https://blog.citizensenergygroup.com/engauge/archive/2018/11)
- [January 2021 (21)](https://blog.citizensenergygroup.com/engauge/archive/2021/01)
- [October 2021 (21)](https://blog.citizensenergygroup.com/engauge/archive/2021/10)
- [February 2020 (20)](https://blog.citizensenergygroup.com/engauge/archive/2020/02)
- [December 2021 (20)](https://blog.citizensenergygroup.com/engauge/archive/2021/12)
- [October 2018 (19)](https://blog.citizensenergygroup.com/engauge/archive/2018/10)
- [January 2019 (19)](https://blog.citizensenergygroup.com/engauge/archive/2019/01)
- [June 2020 (19)](https://blog.citizensenergygroup.com/engauge/archive/2020/06)
- [August 2019 (18)](https://blog.citizensenergygroup.com/engauge/archive/2019/08)
- [October 2019 (18)](https://blog.citizensenergygroup.com/engauge/archive/2019/10)
- [April 2020 (18)](https://blog.citizensenergygroup.com/engauge/archive/2020/04)
- [September 2022 (18)](https://blog.citizensenergygroup.com/engauge/archive/2022/09)
- [July 2019 (17)](https://blog.citizensenergygroup.com/engauge/archive/2019/07)
- [July 2020 (17)](https://blog.citizensenergygroup.com/engauge/archive/2020/07)
- [June 2021 (17)](https://blog.citizensenergygroup.com/engauge/archive/2021/06)
- [April 2019 (16)](https://blog.citizensenergygroup.com/engauge/archive/2019/04)
- [January 2020 (16)](https://blog.citizensenergygroup.com/engauge/archive/2020/01)
- [October 2020 (16)](https://blog.citizensenergygroup.com/engauge/archive/2020/10)
- [December 2020 (16)](https://blog.citizensenergygroup.com/engauge/archive/2020/12)
- [April 2021 (16)](https://blog.citizensenergygroup.com/engauge/archive/2021/04)
- [July 2021 (16)](https://blog.citizensenergygroup.com/engauge/archive/2021/07)
- [September 2020 (15)](https://blog.citizensenergygroup.com/engauge/archive/2020/09)
- [March 2021 (15)](https://blog.citizensenergygroup.com/engauge/archive/2021/03)
- [June 2022 (15)](https://blog.citizensenergygroup.com/engauge/archive/2022/06)
- [February 2019 (14)](https://blog.citizensenergygroup.com/engauge/archive/2019/02)
- [May 2019 (14)](https://blog.citizensenergygroup.com/engauge/archive/2019/05)
- [May 2022 (14)](https://blog.citizensenergygroup.com/engauge/archive/2022/05)
- [July 2022 (14)](https://blog.citizensenergygroup.com/engauge/archive/2022/07)
- [October 2023 (13)](https://blog.citizensenergygroup.com/engauge/archive/2023/10)
- [September 2021 (12)](https://blog.citizensenergygroup.com/engauge/archive/2021/09)
- [March 2023 (12)](https://blog.citizensenergygroup.com/engauge/archive/2023/03)
- [May 2023 (12)](https://blog.citizensenergygroup.com/engauge/archive/2023/05)
- [June 2023 (12)](https://blog.citizensenergygroup.com/engauge/archive/2023/06)
- [February 2022 (11)](https://blog.citizensenergygroup.com/engauge/archive/2022/02)
- [August 2018 (10)](https://blog.citizensenergygroup.com/engauge/archive/2018/08)
- [August 2023 (10)](https://blog.citizensenergygroup.com/engauge/archive/2023/08)
- [March 2022 (9)](https://blog.citizensenergygroup.com/engauge/archive/2022/03)

[![PDF Archives](https://no-cache.hubspot.com/cta/default/2545024/33b9e93c-8f43-4101-9b48-7e78154731f5.png)](https://cta-redirect.hubspot.com/cta/redirect/2545024/33b9e93c-8f43-4101-9b48-7e78154731f5)

**Engauge** is published by Citizens Energy Group, Corporate Affairs Department, under the direction of Shannon Stahley, Director of Corporate and Public Affairs. It is distributed to the company’s employees and retirees, and to other interested parties upon request.

**Editor:** Adam Lowe  
**Graphic Arts:** Joel Bustamante and Wayne Stohs

The Corporate Affairs Department welcomes any ideas, comments, or suggestions from readers on how this publication might better serve you. Please email the Corporate Affairs Department at alowe@citizensenergygroup.com.

Copyright © Citizens Energy Group. All rights reserved.

- [Terms & Conditions](https://www.citizensenergygroup.com/Terms-Conditions)
- [Privacy & Security](https://www.citizensenergygroup.com/Privacy-Security)
- [Accessibility](https://www.citizensenergygroup.com/Accessibility)
- [Site Map](https://www.citizensenergygroup.com/Site-Map)