Employees are encouraged to share “wow” stories about coworkers that demonstrate the best practices of owning the customer experience: closing the loop, making it personal, challenging the process, acting with urgency, identifying unvoiced needs, collaborating, knowing the business, and continuously improving. Nomination deadlines for the remainder of 2023 are June 30, September 30, and December 31.
Engauge is published by Citizens Energy Group, Corporate Affairs Department, under the direction of Shannon Stahley, Director of Corporate and Public Affairs. It is distributed to the company’s employees and retirees, and to other interested parties upon request.
Editor: Adam Lowe
Graphic Arts: Joel Bustamante and Wayne Stohs
The Corporate Affairs Department welcomes any ideas, comments, or suggestions from readers on how this publication might better serve you. Please email the Corporate Affairs Department at alowe@citizensenergygroup.com.
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