Find out what a Gemba Walk is and learn which employees recently have earned CLASS certification. Also, see a list of upcoming training available to employees.
Want to Go on a Gemba Walk?
Gemba is a Japanese term meaning “the real place,” the place where work is done. A Gemba Walk is the process in which leaders go to “the Gemba” to observe processes with their own eyes to learn, understand, ask questions, and to improve. By focusing on the work, listening to employees, and taking the time after a Gemba Walk to reflect on what action is needed, leaders foster a cooperative atmosphere in their department.
A Gemba Walk is not sitting behind a desk and making decisions on reports or casually walking through an area to make management presence known.
Are you interested in learning more? Sign-up for Gemba Walk training scheduled for March 4 on the Training Calendar on iTrust.
All departments are asked to conduct two Gemba Walks and complete action items this fiscal year as part of the Levels of Quality. Reach out to a member of the Quality Systems team for more information.
CLASS Training
Quality can do training for your department upon request, or Trust-wide classes are available as shown below. You can sign up on the Training Calendar on iTrust. Other options will be added throughout the year.
- CLASS Refresher Training (limited to 30 participants in each class)
- March 5 | 10:30-11:30 a.m. | Langsdale 1B Board Room
- March 17 | 1:30-2:30 p.m. | GO Auditorium
- Gemba Walk Training (limited to 24 participants in each class)
- March 4, 2020 | 1:30–2:30 p.m. | Langsdale 1B Board Room
CLASS Yellow Belt Training
- Yellow Belt Training
- March 10 and 12: The CLASS Yellow Belt training and certification program provides individuals the opportunity to gain knowledge of the fundamental methodologies utilized for Lean and Six Sigma. The two-day training will focus on the main concepts of Lean and Six Sigma and the basic tools including the 8 wastes, 6S, A3, SIPOC, process maps, fishbone diagram, 5 whys, and more. You must complete a small Continuous Improvement project for certification.
*To enroll, visit the Quality Systems iTrust page, under the CI Tools & Training tab, choose “Yellow Belt,” and then click on the “Yellow Belt Sign Up” link.
CLASS Certifications
- Recent Belt Certifications
- Bradford Jones (Thermal) – Yellow Belt (photo on left); Darren Baker (Health, Safety & Security) – Green Belt; Russ Clemens (Human Resources) – Yellow Belt; Tom Price (Accounting) – Advanced Yellow Belt; and Katrina Schaler (Program & Technical Services) – Yellow Belt
