--- title: "QUALITY CORNER: Over $8K Donated to Warm Heart Warm Home; Continuous Improvement Projects and Certifications" description: "QUALITY CORNER: Over $8K Donated to Warm Heart Warm Home; Continuous Improvement Projects and Certifications" image: https://blog.citizensenergygroup.com/hubfs/class-logo.jpg --- [![](https://blog.citizensenergygroup.com/hubfs/Engauge/engauge-logo.jpg)](https://blog.citizensenergygroup.com/engauge) [![](https://blog.citizensenergygroup.com/hubfs/Backgrounds/search-mobile.png)](https://www.citizensenergygroup.com/Search) # QUALITY CORNER: Over $8K Donated to Warm Heart Warm Home; Continuous Improvement Projects and Certifications By Susan Harris on 10/7/19 8:46 AM ![](https://blog.citizensenergygroup.com/hubfs/class-logo.jpg) Hundreds of employees chose a donation to Warm Heart Warm Home as an award for reaching a level of quality in fiscal year 2019. Read on to find out how much was donated and which employees have achieved yellow belts and blue belts. **Over $8K donated to Warm Heart Warm Home Foundation** As part of the Levels of Quality in fiscal year 2019, when a department achieved the stars, the award selections included an option to donate $20 to the Warm Heart Warm Home Foundation. A total of 432 employees across Citizens selected this option, for a total donation of $8,640.    **Continuous Improvement Projects and Certifications** *Great work continues with the completion and certification of Yellow Belt projects! * Pictured below, top to bottom, left to right: **Kevin Hackett** – June 10 **Mike Zielinkski **– July 17 **Jack Heyl, Alex Carlson, Rachel Strohl **– August 7 *(Also pictured are interns **Jordan Callahan** and **Payton Stayman**, who completed CI projects not certified as Yellow Belts.)* **Michelle Dinkins, Justin Burnett, Jeff Guinn, Cheryl Carlson **and** Montrice Young** – June 19 **Jessica Small, Molly Tilka, Jim Allen** and **Scott Lykins** – August 21 *![Hackett 6-10-19](https://blog.citizensenergygroup.com/hs-fs/hubfs/Hackett%206-10-19.jpg?width=300&name=Hackett%206-10-19.jpg)![Zielinski 071719](https://blog.citizensenergygroup.com/hs-fs/hubfs/Zielinski%20071719.jpg?width=300&name=Zielinski%20071719.jpg)*     **![Dinkins Burnette Guinn Carlson Young 061919](https://blog.citizensenergygroup.com/hs-fs/hubfs/Dinkins%20Burnette%20Guinn%20Carlson%20Young%20061919.jpg?width=444&name=Dinkins%20Burnette%20Guinn%20Carlson%20Young%20061919.jpg)** **![IMG_5178](https://blog.citizensenergygroup.com/hs-fs/hubfs/IMG_5178.jpg?width=333&name=IMG_5178.jpg)**                   ![J Small_M Tilka_S Lykins_J Allen_082119](https://blog.citizensenergygroup.com/hs-fs/hubfs/J%20Small_M%20Tilka_S%20Lykins_J%20Allen_082119.jpg?width=333&name=J%20Small_M%20Tilka_S%20Lykins_J%20Allen_082119.jpg) A **Blue Belt** certification is for those that complete an eight-week course on Lean Leadership principles. The course provides leaders with an opportunity to learn how to apply key principles, discuss their role in a Lean organization, and support employees in their area. The most recent group to go through this course, which concluded on August 27, included (pictured below, left to right) **Kenneth Flora**, **Vicky Anderson**, **Richard Faulk**, **Terri Williams**, **Vicki Hughes**, **Scott Miller**, **Craig Cordi**, **Lamont Smith**, **Jerry Tewell**, **Daphne Chiu**, **Brian Tyler**, **Stephen Botkin** and** Edwin Morris**. ![August 2019](https://blog.citizensenergygroup.com/hs-fs/hubfs/August%202019.jpg?width=500&name=August%202019.jpg) If you are interested in more information on Trust-wide activity or would like to learn how to get more involved, visit the Quality Systems Department’s iTrust page. ### Current Articles ### Recent Issues - [November 2019 (23)](https://blog.citizensenergygroup.com/engauge/archive/2019/11) - [November 2018 (21)](https://blog.citizensenergygroup.com/engauge/archive/2018/11) - [January 2021 (21)](https://blog.citizensenergygroup.com/engauge/archive/2021/01) - [October 2021 (21)](https://blog.citizensenergygroup.com/engauge/archive/2021/10) - [February 2020 (20)](https://blog.citizensenergygroup.com/engauge/archive/2020/02) - [December 2021 (20)](https://blog.citizensenergygroup.com/engauge/archive/2021/12) - [October 2018 (19)](https://blog.citizensenergygroup.com/engauge/archive/2018/10) - [January 2019 (19)](https://blog.citizensenergygroup.com/engauge/archive/2019/01) - [June 2020 (19)](https://blog.citizensenergygroup.com/engauge/archive/2020/06) - [August 2019 (18)](https://blog.citizensenergygroup.com/engauge/archive/2019/08) - [October 2019 (18)](https://blog.citizensenergygroup.com/engauge/archive/2019/10) - [April 2020 (18)](https://blog.citizensenergygroup.com/engauge/archive/2020/04) - [September 2022 (18)](https://blog.citizensenergygroup.com/engauge/archive/2022/09) - [July 2019 (17)](https://blog.citizensenergygroup.com/engauge/archive/2019/07) - [July 2020 (17)](https://blog.citizensenergygroup.com/engauge/archive/2020/07) - [June 2021 (17)](https://blog.citizensenergygroup.com/engauge/archive/2021/06) - [April 2019 (16)](https://blog.citizensenergygroup.com/engauge/archive/2019/04) - [January 2020 (16)](https://blog.citizensenergygroup.com/engauge/archive/2020/01) - [October 2020 (16)](https://blog.citizensenergygroup.com/engauge/archive/2020/10) - [December 2020 (16)](https://blog.citizensenergygroup.com/engauge/archive/2020/12) - [April 2021 (16)](https://blog.citizensenergygroup.com/engauge/archive/2021/04) - [July 2021 (16)](https://blog.citizensenergygroup.com/engauge/archive/2021/07) - [September 2020 (15)](https://blog.citizensenergygroup.com/engauge/archive/2020/09) - [March 2021 (15)](https://blog.citizensenergygroup.com/engauge/archive/2021/03) - [June 2022 (15)](https://blog.citizensenergygroup.com/engauge/archive/2022/06) - [February 2019 (14)](https://blog.citizensenergygroup.com/engauge/archive/2019/02) - [May 2019 (14)](https://blog.citizensenergygroup.com/engauge/archive/2019/05) - [May 2022 (14)](https://blog.citizensenergygroup.com/engauge/archive/2022/05) - [July 2022 (14)](https://blog.citizensenergygroup.com/engauge/archive/2022/07) - [October 2023 (13)](https://blog.citizensenergygroup.com/engauge/archive/2023/10) - [September 2021 (12)](https://blog.citizensenergygroup.com/engauge/archive/2021/09) - [March 2023 (12)](https://blog.citizensenergygroup.com/engauge/archive/2023/03) - [May 2023 (12)](https://blog.citizensenergygroup.com/engauge/archive/2023/05) - [June 2023 (12)](https://blog.citizensenergygroup.com/engauge/archive/2023/06) - [February 2022 (11)](https://blog.citizensenergygroup.com/engauge/archive/2022/02) - [August 2018 (10)](https://blog.citizensenergygroup.com/engauge/archive/2018/08) - [August 2023 (10)](https://blog.citizensenergygroup.com/engauge/archive/2023/08) - [March 2022 (9)](https://blog.citizensenergygroup.com/engauge/archive/2022/03) [![PDF Archives](https://no-cache.hubspot.com/cta/default/2545024/33b9e93c-8f43-4101-9b48-7e78154731f5.png)](https://cta-redirect.hubspot.com/cta/redirect/2545024/33b9e93c-8f43-4101-9b48-7e78154731f5) **Engauge** is published by Citizens Energy Group, Corporate Affairs Department, under the direction of Shannon Stahley, Director of Corporate and Public Affairs. It is distributed to the company’s employees and retirees, and to other interested parties upon request. **Editor:** Adam Lowe **Graphic Arts:** Joel Bustamante and Wayne Stohs The Corporate Affairs Department welcomes any ideas, comments, or suggestions from readers on how this publication might better serve you. Please email the Corporate Affairs Department at alowe@citizensenergygroup.com. Copyright © Citizens Energy Group. All rights reserved. - [Terms & Conditions](https://www.citizensenergygroup.com/Terms-Conditions) - [Privacy & Security](https://www.citizensenergygroup.com/Privacy-Security) - [Accessibility](https://www.citizensenergygroup.com/Accessibility) - [Site Map](https://www.citizensenergygroup.com/Site-Map)