Reminder: Submit Graduate Info by June 30

By Mandy Saucerman on 6/15/22 7:09 AM
Each summer, Citizens Energy Group recognizes current employees and their family members who graduate from high school or college.
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PERL: UIndy Seniors Design Screen-Cleaning Robot

By Mandy Saucerman on 6/15/22 7:08 AM
When the DigIndy Tunnel System is complete, Citizens Energy Group will be responsible for maintaining more than 30 screens leading to the tunnel, keeping each free from debris accumulation.
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Employees Volunteer for Several Events this Spring

By Mandy Saucerman on 6/15/22 7:07 AM
Thank you to all our employees who spent time representing Citizens Energy Group through volunteer service this spring!
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Summer Celebration at Victory Field

By Mandy Saucerman on 6/15/22 7:07 AM
Citizens Energy Group’s annual Summer Celebration was held Friday, May 20. The event was attended by many employees and their family members, who enjoyed a picnic, baseball game, and fireworks.
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Program Rewards Employees for Referrals

By Mandy Saucerman on 6/15/22 7:06 AM
Earlier this year, Citizens Energy Group implemented an employee referral program to provide an opportunity for current employees to actively participate in and benefit from the company’s efforts to recruit and employ qualified applicants.
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New Employees, Service Awards, In Memoriam (June 2022)

By Mandy Saucerman on 6/15/22 7:05 AM
In this issue, we welcome several new employees to Citizens Energy Group, celebrate service anniversaries and mourn the loss of two retirees.
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Congratulations to Jefferson Award Winner Danny McMillian!

By Mandy Saucerman on 5/3/22 9:48 PM
As one of 11 siblings raised by a single mother, Danny McMillian learned the value of service at an early age. He remembers many different people offering a helping hand to his family throughout his childhood, and that has inspired him to give back.
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Celebrating 2021 Employee Volunteerism

By Mandy Saucerman on 5/3/22 9:44 PM
Citizens Energy Group encourages all employees and retirees to volunteer their time to support non-profits in our community.
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General Office Earns Efficiency Certification, Achieves Improved Air Quality

By Mandy Saucerman on 5/3/22 9:43 PM
In 2021, Citizens Energy Group’s General Office was awarded the ENERGY STAR® certification for superior energy performance for the eighth consecutive year.
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Citizens Honors Public Safety Personnel at Awards Luncheon

By Mandy Saucerman on 5/3/22 9:42 PM
Citizens Energy Group served as the title sponsor of the 54th Annual Fire, Police & Deputy Sheriff’s Community Recognition Luncheon on April 19, continuing a tradition first established by the Indianapolis Water Company in 1968.
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Employees Receive Accolades from Westfield Customers

By Mandy Saucerman on 5/3/22 9:36 PM
Two Westfield water customers provided positive feedback about how Citizens employees responded to an incident in late March.
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"Talk of the Trust" Toastmasters Club Seeking Members

By Mandy Saucerman on 5/3/22 9:35 PM
Citizens Energy Group has launched a Toastmasters club to provide an opportunity for employees to strengthen their public speaking and leadership skills.
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Submit Graduate Info by End of June

By Mandy Saucerman on 5/3/22 9:35 PM
Each summer, Citizens Energy Group recognizes current employees and their family members who graduate from high school or college.
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Q&A: Meet Joseph Perkins, Senior Vice President and General Counsel

By Mandy Saucerman on 5/3/22 9:34 PM
Joe Perkins joined Citizens Energy Group on February 14. As Senior Vice President and General Counsel, he oversees Legal, Regulatory and External Affairs, Human Resources, Health Safety and Security, Internal Audit, and Environmental Stewardship.
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Crawford Honored with ROSE Award

By Mandy Saucerman on 5/3/22 9:30 PM
Citizens Energy Group was the presenting sponsor of the 31st Annual Recognition Of Service Excellence (ROSE) Awards, held Monday, May 2, at the Indiana Roof Ballroom. Every spring, Visit Indy hosts the ROSE Awards ceremony to honor non-managerial customer service employees in the city.
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Water Employees Share Industry Knowledge

By Mandy Saucerman on 5/3/22 9:23 PM
Citizens Energy Group employees from the water division recently participated in educational programs, including a global conference and a local firefighter training.
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New Employees, Service Awards (April/May 2022)

By Mandy Saucerman on 5/3/22 9:20 PM
In this issue, we welcome several new employees and celebrate service milestones.
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Celebrating Our 2021 Retirees

By Mandy Saucerman on 3/25/22 1:11 PM
Congratulations to the 21 individuals who retired from Citizens Energy Group in 2021!
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Ad Campaign, Annual Report Feature Service to Community

By Mandy Saucerman on 3/25/22 1:07 PM
Citizens Energy Group’s advertising campaign during fiscal year 2022 is focused on the “we’re all citizens” tagline and showcases our employees on the job, in the community, and at home. The objectives of the campaign are to reinforce our brand image, demonstrate our customer-first culture, and promote our community outreach and involvement.
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Citizens for Good: Employees Help Students Explore Careers in Engineering

By Mandy Saucerman on 3/25/22 12:57 PM
Several employees recently participated in two events designed to help students explore the field of engineering.
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New Water Outage Map Improves Customer Communication

By Mandy Saucerman on 3/25/22 12:42 PM
As a strategic initiative under the Performance Excellence pillar, a recent project has improved the usability of Citizens Energy Group’s water outage map.
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Q&A: Meet Danielle McVea, Distribution Dispatcher

By Mandy Saucerman on 3/25/22 12:04 PM
When she’s not answering phone calls from customers and coworkers as a Distribution Dispatcher, Danielle McVea is busy running her own business and empowering others to find jobs.
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New Employees, Service Awards, In Memoriam (March 2022)

By Mandy Saucerman on 3/25/22 11:46 AM
We're celebrating several new hires and service anniversaries! In this issue, we also mourn the recent loss of three retirees.
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Employees, Partners Share the Dream at Watkins Park

By Mandy Saucerman on 2/7/22 7:05 AM
More than 100 employees volunteered their time in mid-January to help Citizens Energy Group and its partner companies refurbish Watkins Park Family Center as a part of the 14th Sharing the Dream project to honor the life and legacy of Dr. Martin Luther King, Jr.
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Q&A: Meet John Hopwood, Senior Manager, Fleet & Facilities Engineering

By Mandy Saucerman on 2/7/22 7:05 AM
In his 30-year career at Citizens, John Hopwood has held several different positions, but one of his favorite activities is the annual Sharing the Dream project, which he has been involved with since its inception in 2009.
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Employees Support the Community During Holiday Season

By Mandy Saucerman on 2/7/22 7:04 AM
We appreciate our employees’ involvement in several projects that supported our community this past holiday season.
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Fourth Quarter and Annual Customer Champion Award Winners Announced

By Mandy Saucerman on 2/7/22 7:04 AM
At the January Leadership Forum meeting, Curtis Popp, Vice President, Customer Operations, announced the winners of the 2021 fourth quarter and annual Customer Champion Awards.
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Winners of 2021 Student Poster Contest Announced

By Mandy Saucerman on 2/7/22 7:04 AM
Now in its 10th year, Citizens Energy Group’s Art of Conservation Poster Contest encourages Marion County and Westfield students in two categories – grades 3-5 and grades 6-8 – to use their creativity to illustrate how to conserve energy and water. The contest is a partnership between Citizens, the Indianapolis Colts, and the National Energy Foundation.
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Helpful Hints from HR: Important Benefit Reminders

By Mandy Saucerman on 2/7/22 7:03 AM
The beginning of the year is a good time to review payroll deductions and make sure you take advantage of what Citizens Energy Group offers you as an employee. Below are several helpful reminders about your benefits. Visit the HR iTrust site for more details on all benefits.
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SAFETY TIPS: Take Precautions to Prevent Carbon Monoxide Poisoning

By Mandy Saucerman on 2/7/22 7:02 AM
Carbon Monoxide (CO) is an odorless, colorless gas that kills without warning. It claims the lives of hundreds of people every year and makes thousands more ill. Many household items including gas- and oil-burning furnaces, portable generators, and charcoal grills produce this poisonous gas. Following these important steps can keep your family safe:
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Engauge is published by Citizens Energy Group, Corporate Affairs Department, under the direction of Shannon Stahley, Director of Corporate and Public Affairs. It is distributed to the company’s employees and retirees, and to other interested parties upon request.

Editor: Adam Lowe
Graphic Arts: Joel Bustamante and Wayne Stohs

The Corporate Affairs Department welcomes any ideas, comments, or suggestions from readers on how this publication might better serve you. Please email the Corporate Affairs Department at alowe@citizensenergygroup.com.