Community Celebrates Opening of Rock Ramp

By Laura O'Brien on 6/15/22 7:09 AM
Citizens Energy Group celebrated the completion of the White River Rock Ramp alongside the City of Indianapolis and the Riverside community on Monday, May 23. The rock ramp ensures water supply for Citizens’ White River Water Treatment Plant via an upstream water intake, contributes to a healthy fish population, and partially restores Lake Indy, a popular recreational amenity for the Riverside community for more than 100 years.
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IUPUI PERL Students Help Citizens Fill a Unique Need

By Laura O'Brien on 5/3/22 9:33 PM
When Citizens Energy Group began exploring the idea of creating a new tool to open manhole lids, we didn’t have to go far for some fresh ideas. Mechanical engineering students in the Partnership for Excellence in Research and Learning (PERL) program at IUPUI took on the challenge using resources from Citizens including tools, access to structures, standard operating procedure (SOP) for current work practices, and access to staff with knowledge of the industry.
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PERL Collaborating with IU on Green Infrastructure Projects

By Laura O'Brien on 10/20/21 1:55 PM
Citizens Energy Group’s Partnership for Excellence in Research and Learning (PERL) program is collaborating with Indiana University on projects focused on urban resilience and watershed modeling.
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PERL Partner Trine University Receives Lilly Endowment Grant

By Laura O'Brien on 12/8/20 1:08 PM
Partnership for Excellence in Research and Learning (PERL) partner Trine University recently received a $1 million grant from the Lilly Endowment as part of the Endowment’s Charting the Future for Indiana Colleges and Universities initiative.
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Payton Staman: PERL Success Story

By Laura O'Brien on 9/3/20 4:49 PM
The Class of 2020 is entering the professional world under unusual circumstances. For many graduates, uncertainty has been the name of the game. Not so for University of Indianapolis alumnus Payton Staman. Thanks to his newly minted bachelor’s degree in an in-demand field (mechanical engineering) and his outstanding work as a participant in the Partnership for Excellence in Research and Learning (PERL) program, Staman had a job waiting for him at Citizens Energy Group.
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PERL Students Persevere Through Spring Semester

By Laura O'Brien on 6/3/20 8:45 AM
The spring 2020 semester presented challenges for college students all over the world, with universities closing campuses, transitioning to online instruction and rescheduling or even canceling graduations. Nevertheless, students in Citizens Energy Group’s Partnership for Excellence in Research and Learning (PERL) program persevered, completing projects that not only enriched their education but also have the potential to make a real-life impact down the road.
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PERL: Mobile Water Source Makes Its Debut

By Laura O'Brien on 11/4/19 2:47 PM
In 2014, an environmentally conscious member of the community approached Citizens Energy Group with a challenge: What could we (aka “The Water Company”) do about all the bottled water, and thus recyclables, that local event organizers inevitably invite into their venues for participants to enjoy? That challenge was accepted. The research and development process and partnership that led to the creation of H2O to Go came together perfectly. The overarching goal of the project was to create a mobile water source that could be used to educate the public on topics of water conservation and sustainability, and support Citizens’ philanthropic efforts.
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Employees Raise Funds for Light The Night

By Laura O'Brien on 11/4/19 2:44 PM
A team of more than 50 Citizens Energy Group employees and their families and friends raised more than $37,000 for The Leukemia & Lymphoma Society’s 2019 Light The Night Walk, which took place on Saturday, October 5 at Military Park.
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Belmont's New Control Room Provides Abundant Benefits

By Laura O'Brien on 10/7/19 8:54 AM
After roughly 18 months of planning, demolition and construction, the Belmont Advanced Wastewater Treatment Plant is home to a new centralized control room that is helping streamline operations and provide employees with access to new opportunities for collaboration and knowledge sharing.
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PERL: Project Results in Recommendations for Creating Robust Information Library in CP&E

By Laura O'Brien on 10/7/19 8:48 AM
Capital Programs and Engineering (CP&E) is home to several different departments with different functions. One thing many of them share is the need for the same professional resource materials. However, when those materials don’t “live” in a centralized location where they are readily available and easy to find, it can result in duplicate copies, unnecessary purchases or even totally unused resources.
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DigIndy Art Project is in Full Swing

By Laura O'Brien on 8/14/19 9:32 AM
Attendees of the Broad Ripple Art Walk and Lockerbie Night Market + Beer Garden joined Citizens Energy Group to create paint-by-numbers designs on wooden replicas of manhole covers, contribute their own personal artistic touches to community manhole covers, take the virtual reality tour of the DigIndy Tunnel System and learn more about how DigIndy is improving our local waterways.
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PERL: Citizens, Wilhelm Interns Tour Local Projects

By Laura O'Brien on 8/14/19 9:27 AM
Citizens Energy Group and F.A. Wilhelm Construction participated in internship networking opportunities on July 2 and July 12 as part of Citizens’ Partnership for Excellence in Research and Learning (PERL) program.
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United Way Golf Outing

By Laura O'Brien on 7/12/19 1:30 PM
Citizens Energy Group sponsored its annual golf outing to benefit United Way of Central Indiana on June 28 at Ironwood Golf Club in Fishers. Team registration fees, raffle tickets and drink sales all generated funds to be donated to United Way along with contributions from Citizens’ annual employee campaign week, which will take place August 5-8. Thank you to all of our sponsors, teams and volunteers who made the event possible!
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Spring Fishing Tournament Winners Announced

By Laura O'Brien on 7/12/19 1:29 PM
Congratulations to the winners!
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DigIndy Art Project

By Laura O'Brien on 7/12/19 1:29 PM
Citizens held our inaugural DigIndy Art Project event last summer, and now it’s back for a second year!
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Safety Tips

By Laura O'Brien on 7/12/19 1:29 PM
Ensure that the month of July (and your summer in general) is filled with celebration and not regret with these safety tips.
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Energy Efficiency Tips

By Laura O'Brien on 7/12/19 1:28 PM
These tips are sure to help keep your water heater running efficiently and smoothly throughout the year.
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PERL: Rose-Hulman Civil Engineering Freshmen Spend a Day with Citizens

By Laura O'Brien on 7/12/19 1:28 PM
Twenty-five civil engineering students and five professors from Rose-Hulman Institute of Technology traveled to Indianapolis on May 18 to tour several Citizens Energy Group facilities and construction sites as part of the school’s Introduction to Engineering Design class.
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Cool Shirts that Support Warm Heart Warm Home

By Laura O'Brien on 7/12/19 1:28 PM
At Citizens Energy Group, we are proud of all the work our teams do through volunteering, fundraising and providing excellent customer service. We’re grateful to work for a company that values giving back. Now you can wear that passion on your backs with a cool T-shirt from Hoosier Proud!
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Class of 2019

By Laura O'Brien on 7/12/19 1:27 PM
Help us celebrate the accomplishments of Citizens employees and family members!
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You Spoke and We Listened: Introducing the New Cross-Functional Team Selection Process

By Laura O'Brien on 7/12/19 1:26 PM
Based on the Best Places to Work Survey results and employee feedback, a new process by which employees are selected to participate on cross-functional teams has been developed.
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Congratulations to Our Customer Champions

By Laura O'Brien on 7/12/19 1:26 PM
At the May Leadership Forum, two employees were named Customer Champions. The winners have demonstrated the best practices of owning the customer experience and are helping foster a customer-first culture, a key to achieving our vision, at Citizens Energy Group.
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Commitment to Sustainability

By Laura O'Brien on 7/12/19 1:24 PM
On Earth Day, April 22, Market Strategies International-Morpace named Citizens Energy Group and 28 other utilities across the nation Cogent Reports Environmental Champions.
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Quality Corner: Continuous Improvement Projects and Certifications

By Laura O'Brien on 7/12/19 1:24 PM
Blue Belt. Lean Leadership. Yellow Belt. Have you ever wondered what all these terms mean? Let’s take a deeper look at some of the different Continuous Improvement (CI) project levels and belt certifications.
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Healthy Citizens

By Laura O'Brien on 7/12/19 1:23 PM
Learn about our recent Wellness Champions, find out who won the Biggest Loser, and more!
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Save the Date: Quarter Century Club Awards and Reception

By Laura O'Brien on 7/12/19 1:22 PM
The 80th Annual Quarter Century Club Awards and Reception will take place at the Scottish Rite Cathedral on Thursday, September 12.
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Citizens Loses a Valued Employee

By Laura O'Brien on 7/12/19 1:19 PM
It is with great sadness that we inform you of the passing of Shad Fox on May 11.
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Service Awards, New Employees, In Memoriam (July 2019)

By Laura O'Brien on 7/12/19 1:19 PM
Find out which employees have recently reached service milestones and who has joined Citizens Energy Group as a new employee.
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2018 Drinking Water Report Now Available

By Laura O'Brien on 5/7/19 2:02 PM
For more than 40 years, the American Water Works Association and its members have celebrated Drinking Water Week during the first full week of May to recognize the vital role water plays in our daily lives.
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Mining on DigIndy Tunnel System More than Halfway Complete

By Laura O'Brien on 5/7/19 2:01 PM
The DigIndy Tunnel System project reached a significant milestone on Wednesday, April 10 when the tunnel boring machine (TBM) completed mining the Lower Pogues Run and White River Tunnels. Employees from Citizens and several tunnel contractors watched as the TBM made its way through the retrieval shaft wall, cutting an impressive figure into the bedrock.
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Engauge is published by Citizens Energy Group, Corporate Affairs Department, under the direction of Shannon Stahley, Director of Corporate and Public Affairs. It is distributed to the company’s employees and retirees, and to other interested parties upon request.

Editor: Adam Lowe
Graphic Arts: Joel Bustamante and Wayne Stohs

The Corporate Affairs Department welcomes any ideas, comments, or suggestions from readers on how this publication might better serve you. Please email the Corporate Affairs Department at alowe@citizensenergygroup.com.