Celebrating Our 2021 Retirees

By Mandy Saucerman on 3/25/22 1:11 PM
Congratulations to the 21 individuals who retired from Citizens Energy Group in 2021!
Read More
0 Comments Click here to read/write comments

Ad Campaign, Annual Report Feature Service to Community

By Mandy Saucerman on 3/25/22 1:07 PM
Citizens Energy Group’s advertising campaign during fiscal year 2022 is focused on the “we’re all citizens” tagline and showcases our employees on the job, in the community, and at home. The objectives of the campaign are to reinforce our brand image, demonstrate our customer-first culture, and promote our community outreach and involvement.
Read More
0 Comments Click here to read/write comments

Citizens for Good: Employees Help Students Explore Careers in Engineering

By Mandy Saucerman on 3/25/22 12:57 PM
Several employees recently participated in two events designed to help students explore the field of engineering.
Read More
0 Comments Click here to read/write comments

SAFETY TIPS: Take Steps to Prevent Slips, Trips, and Falls

By Doug Buffington on 3/25/22 12:45 PM
You can slip when you lose your footing, you can trip when you catch your foot on or in something, and you fall when you come down suddenly. Spills, ice, snow, rain, loose mats, rugs, and stepladders are some of the common causes of slips, trips, and falls. In addition, poor lighting and clutter can cause injuries such as sprains, strains, bruises, bumps, fractures, scratches, and cuts.
Read More
0 Comments Click here to read/write comments

New Water Outage Map Improves Customer Communication

By Mandy Saucerman on 3/25/22 12:42 PM
As a strategic initiative under the Performance Excellence pillar, a recent project has improved the usability of Citizens Energy Group’s water outage map.
Read More
0 Comments Click here to read/write comments

Q&A: Meet Danielle McVea, Distribution Dispatcher

By Mandy Saucerman on 3/25/22 12:04 PM
When she’s not answering phone calls from customers and coworkers as a Distribution Dispatcher, Danielle McVea is busy running her own business and empowering others to find jobs.
Read More
0 Comments Click here to read/write comments

QUALITY CORNER: Several Employees Complete Training and Projects

By Susan Harris on 3/25/22 12:00 PM
Several employees across the Trust have recently earned Yellow Belt, NEXT, and Just Do It certifications. We appreciate our employees' dedication to continuous improvement!
Read More
0 Comments Click here to read/write comments

ENERGY EFFICIENCY: Maximizing Fireplace and Chimney Efficiency

By Brett McClellan on 3/25/22 11:50 AM
While fireplaces can be a great source of warmth during the colder months, if they are not properly maintained, they can contribute to quite a bit of heat loss in your living space.
Read More
0 Comments Click here to read/write comments

New Employees, Service Awards, In Memoriam (March 2022)

By Mandy Saucerman on 3/25/22 11:46 AM
We're celebrating several new hires and service anniversaries! In this issue, we also mourn the recent loss of three retirees.
Read More
0 Comments Click here to read/write comments

Employees, Partners Share the Dream at Watkins Park

By Mandy Saucerman on 2/7/22 7:05 AM
More than 100 employees volunteered their time in mid-January to help Citizens Energy Group and its partner companies refurbish Watkins Park Family Center as a part of the 14th Sharing the Dream project to honor the life and legacy of Dr. Martin Luther King, Jr.
Read More
0 Comments Click here to read/write comments

Q&A: Meet John Hopwood, Senior Manager, Fleet & Facilities Engineering

By Mandy Saucerman on 2/7/22 7:05 AM
In his 30-year career at Citizens, John Hopwood has held several different positions, but one of his favorite activities is the annual Sharing the Dream project, which he has been involved with since its inception in 2009.
Read More
0 Comments Click here to read/write comments

Employees Support the Community During Holiday Season

By Mandy Saucerman on 2/7/22 7:04 AM
We appreciate our employees’ involvement in several projects that supported our community this past holiday season.
Read More
0 Comments Click here to read/write comments

Fourth Quarter and Annual Customer Champion Award Winners Announced

By Mandy Saucerman on 2/7/22 7:04 AM
At the January Leadership Forum meeting, Curtis Popp, Vice President, Customer Operations, announced the winners of the 2021 fourth quarter and annual Customer Champion Awards.
Read More
0 Comments Click here to read/write comments

Winners of 2021 Student Poster Contest Announced

By Mandy Saucerman on 2/7/22 7:04 AM
Now in its 10th year, Citizens Energy Group’s Art of Conservation Poster Contest encourages Marion County and Westfield students in two categories – grades 3-5 and grades 6-8 – to use their creativity to illustrate how to conserve energy and water. The contest is a partnership between Citizens, the Indianapolis Colts, and the National Energy Foundation.
Read More
0 Comments Click here to read/write comments

Helpful Hints from HR: Important Benefit Reminders

By Mandy Saucerman on 2/7/22 7:03 AM
The beginning of the year is a good time to review payroll deductions and make sure you take advantage of what Citizens Energy Group offers you as an employee. Below are several helpful reminders about your benefits. Visit the HR iTrust site for more details on all benefits.
Read More
0 Comments Click here to read/write comments

ENERGY EFFICIENCY TIP: Replacing Windows Can Lead to Energy Savings

By Brett McClellan on 2/7/22 7:03 AM
Traditional window materials used in houses across the United States – old single-pane and later double-pane clear glass – do a poor job of keeping out the cold and excessive heat. If you have these windows in your home, you are likely spending hundreds of dollars a year more in home heating and cooling costs than you would with the latest ENERGY STAR® -qualified windows.
Read More
0 Comments Click here to read/write comments

SAFETY TIPS: Take Precautions to Prevent Carbon Monoxide Poisoning

By Mandy Saucerman on 2/7/22 7:02 AM
Carbon Monoxide (CO) is an odorless, colorless gas that kills without warning. It claims the lives of hundreds of people every year and makes thousands more ill. Many household items including gas- and oil-burning furnaces, portable generators, and charcoal grills produce this poisonous gas. Following these important steps can keep your family safe:
Read More
0 Comments Click here to read/write comments

HEALTHY CITIZENS: Improve Your Heart Health

By Mandy Saucerman on 2/7/22 7:02 AM
February is American Heart Month! Heart disease is a leading cause of death in the United States. Learn more about risk factors and how you can improve your heart health.
Read More
0 Comments Click here to read/write comments

QUALITY CORNER: Continuous Improvement Goals Available in CSA Performance

By Susan Harris on 2/7/22 7:01 AM
Employees can now add CLASS-related goals, from participating in Continuous Improvement (CI) events and documentation to earning a belt certification, to their Individual Development Plan. In this issue, we're also recognizing 10 employees for recently completing CI projects.
Read More
0 Comments Click here to read/write comments

New Employees, Service Awards, In Memoriam (Jan/Feb 2022)

By Mandy Saucerman on 2/7/22 6:59 AM
We're celebrating several new hires as well as more than 100 service anniversaries! In this issue, we also mourn the recent loss of six retirees.
Read More
0 Comments Click here to read/write comments

White River Rock Ramp Completed in October

By Mandy Saucerman on 12/13/21 9:09 PM
A new rock ramp on the White River is helping to provide adequate water supply to the White River Water Treatment Plant after the failure of the Emrichsville Dam, just south of 16th Street, in fall 2018.
Read More
0 Comments Click here to read/write comments

Citizens, Perkins Honored by Minority Supplier Organization

By Mandy Saucerman on 12/13/21 9:08 PM
At its annual awards dinner on November 12, the Mid-States Minority Supplier Development Council (Mid-States) recognized Citizens Energy Group and one of our employees.
Read More
0 Comments Click here to read/write comments

Employees Building Playhouses to Raise Funds for Warm Heart Warm Home

By Mandy Saucerman on 12/13/21 9:08 PM
Several employees are building playhouses to be auctioned off to raise funds for Citizens’ Warm Heart Warm Home Foundation™.
Read More
0 Comments Click here to read/write comments

Event Raises Funds for Warm Heart Warm Home Foundation

By Mandy Saucerman on 12/13/21 9:07 PM
Nearly 200 individuals attended the Warm Heart Warm Home Fundraiser and Topgolf Tournament on Wednesday, November 17.
Read More
0 Comments Click here to read/write comments

Q&A: Meet Brett McClellan, Energy Efficiency Program Coordinator

By Mandy Saucerman on 12/13/21 9:07 PM
Brett McClellan began working in the Contact Center while in high school. More than 40 years later, he remains dedicated to directly helping customers by managing energy efficiency programs.
Read More
0 Comments Click here to read/write comments

Sustainability Report Available Online

By Mandy Saucerman on 12/13/21 9:07 PM
Every other year, Citizens Energy Group publishes a Sustainability Report to highlight the many ways in which Citizens is working to make Central Indiana a better place to live, both today and in the future.
Read More
0 Comments Click here to read/write comments

HEALTHY CITIZENS: Tye Baker Named October Wellness Champion

By Melissa Hehmann on 12/13/21 9:06 PM
Tye Baker, New Service Specialist, was recognized as the October Wellness Champion for the many positive changes he has made to his health over the past year.
Read More
0 Comments Click here to read/write comments

Citizens for Good: Big Brothers Big Sisters Seeking Volunteers

By Mandy Saucerman on 12/13/21 9:05 PM
Becky Schaefer spent five years volunteering with Big Brothers Big Sisters of Central Indiana, a non-profit with a mission to create and support one-to-one mentoring relationships to help youth achieve their full potential.
Read More
0 Comments Click here to read/write comments

Employee Veterans Honored for Service

By Mandy Saucerman on 12/13/21 9:04 PM
As a part of our commitment to Diversity and Inclusion, Citizens Energy Group honors our employee military veterans each year. 
Read More
0 Comments Click here to read/write comments

Volunteers Plant Nearly 50 Trees in Martindale-Brightwood Neighborhood

By Mandy Saucerman on 12/13/21 9:04 PM
During the mid-October Trick or Tree event in support of the 10 Thousand Trees program, Citizens Energy Group employee Tommy Roper got the opportunity to plant a tree in front of the house he grew up in.
Read More
0 Comments Click here to read/write comments

Current Articles

Recent Issues

see all
PDF Archives

Engauge is published by Citizens Energy Group, Corporate Affairs Department, under the direction of Shannon Stahley, Director of Corporate and Public Affairs. It is distributed to the company’s employees and retirees, and to other interested parties upon request.

Editor: Adam Lowe
Graphic Arts: Joel Bustamante and Wayne Stohs

The Corporate Affairs Department welcomes any ideas, comments, or suggestions from readers on how this publication might better serve you. Please email the Corporate Affairs Department at alowe@citizensenergygroup.com.