New Employees, Service Awards, In Memoriam (July/August 2022)
By
Mandy Saucerman on 7/28/22 10:30 AM
In this issue, we welcome several new employees to Citizens Energy Group, celebrate service anniversaries and mourn the loss of seven members of the Citizens Energy Group family.
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Celebrating National Safety Month: The Journey to Safety Excellence
By
Mandy Saucerman on 6/15/22 7:19 AM
Throughout National Safety Month (June), we are highlighting members of the Health, Safety, and Security team and the journeys that have led them to careers in safety.
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Q&A: Meet Eric Hartley, Safety Specialist
By
Mandy Saucerman on 6/15/22 7:11 AM
In celebration of National Safety Month, we're featuring Safety Specialist Eric Hartley in this issue's Q&A. Whether traveling to Westfield or Worthington for Citizens or building wells in Nicaragua, Hartley has a passion for safety and helping others. After working as a service provider for Citizens for about four years, he joined the Health, Safety, and Security team in September 2021.
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Citizens Partners with Fire Department for "Badges for Burn Camp" Event
By
Mandy Saucerman on 6/15/22 7:10 AM
Citizens Energy Group teamed up with the Indianapolis Fire Department (IFD) on Saturday, May 7 for the “Badges for Burn Camp” event.
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Harrison Awarded Honorary Doctorate from Vincennes University
By
Mandy Saucerman on 6/15/22 7:10 AM
Citizens Energy Group President & CEO Jeffrey Harrison received an honorary doctorate from Vincennes University (VU) on Saturday, April 30, at the institution’s 216th commencement ceremony.
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Whitney Named HR Professional of the Year by Indiana Chamber
By
Mandy Saucerman on 6/15/22 7:10 AM
Jodi Whitney, Vice President of Human Resources and Chief Diversity Officer, was honored with the 2022 Ogletree Deakins Human Resources Professional of the Year Award from the Indiana Chamber of Commerce on Friday, May 6.
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Community Celebrates Opening of Rock Ramp
By
Laura O'Brien on 6/15/22 7:09 AM
Citizens Energy Group celebrated the completion of the White River Rock Ramp alongside the City of Indianapolis and the Riverside community on Monday, May 23. The rock ramp ensures water supply for Citizens’ White River Water Treatment Plant via an upstream water intake, contributes to a healthy fish population, and partially restores Lake Indy, a popular recreational amenity for the Riverside community for more than 100 years.
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Crawford Recognized as Customer Champion at Leadership Forum
By
Mandy Saucerman on 6/15/22 7:09 AM
Utility Service Specialist Keith Crawford has been recognized for going above and beyond to keep a customer safe during a gas leak and fire.
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Reminder: Submit Graduate Info by June 30
By
Mandy Saucerman on 6/15/22 7:09 AM
Each summer, Citizens Energy Group recognizes current employees and their family members who graduate from high school or college.
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ENERGY EFFICIENCY TIP: What is a Water Heater's Energy Factor?
By
Brett McClellan on 6/15/22 7:09 AM
The energy factor indicates a water heater's overall energy efficiency based on the amount of hot water produced per unit of fuel consumed over a typical day. This includes the following:
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PERL: UIndy Seniors Design Screen-Cleaning Robot
By
Mandy Saucerman on 6/15/22 7:08 AM
When the DigIndy Tunnel System is complete, Citizens Energy Group will be responsible for maintaining more than 30 screens leading to the tunnel, keeping each free from debris accumulation.
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QUALITY CORNER - June 2022
By
Susan Harris on 6/15/22 7:08 AM
We're recognizing 10 employees who have earned belt certifications and completed NEXT and Just Do It projects.
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Employees Volunteer for Several Events this Spring
By
Mandy Saucerman on 6/15/22 7:07 AM
Thank you to all our employees who spent time representing Citizens Energy Group through volunteer service this spring!
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Summer Celebration at Victory Field
By
Mandy Saucerman on 6/15/22 7:07 AM
Citizens Energy Group’s annual Summer Celebration was held Friday, May 20. The event was attended by many employees and their family members, who enjoyed a picnic, baseball game, and fireworks.
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Program Rewards Employees for Referrals
By
Mandy Saucerman on 6/15/22 7:06 AM
Earlier this year, Citizens Energy Group implemented an employee referral program to provide an opportunity for current employees to actively participate in and benefit from the company’s efforts to recruit and employ qualified applicants.
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New Employees, Service Awards, In Memoriam (June 2022)
By
Mandy Saucerman on 6/15/22 7:05 AM
In this issue, we welcome several new employees to Citizens Energy Group, celebrate service anniversaries and mourn the loss of two retirees.
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Congratulations to Jefferson Award Winner Danny McMillian!
By
Mandy Saucerman on 5/3/22 9:48 PM
As one of 11 siblings raised by a single mother, Danny McMillian learned the value of service at an early age. He remembers many different people offering a helping hand to his family throughout his childhood, and that has inspired him to give back.
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Celebrating 2021 Employee Volunteerism
By
Mandy Saucerman on 5/3/22 9:44 PM
Citizens Energy Group encourages all employees and retirees to volunteer their time to support non-profits in our community.
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General Office Earns Efficiency Certification, Achieves Improved Air Quality
By
Mandy Saucerman on 5/3/22 9:43 PM
In 2021, Citizens Energy Group’s General Office was awarded the ENERGY STAR® certification for superior energy performance for the eighth consecutive year.
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Citizens Honors Public Safety Personnel at Awards Luncheon
By
Mandy Saucerman on 5/3/22 9:42 PM
Citizens Energy Group served as the title sponsor of the 54th Annual Fire, Police & Deputy Sheriff’s Community Recognition Luncheon on April 19, continuing a tradition first established by the Indianapolis Water Company in 1968.
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QUALITY CORNER: Citizens Reaches 40 Percent CI Participation
By
Susan Harris on 5/3/22 9:37 PM
Congratulations to the organization for already meeting the 40 percent Continuous Improvement (CI) participation goal for fiscal year 2022! Stars have been awarded to areas that have reached the minimum 25 percent departmental CI participation. For up-to-date CI participation data, you can access the dashboards on the Quality Systems iTrust site. Quality encourages employees to keep participating in CI activities and to complete projects they have started.
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Employees Receive Accolades from Westfield Customers
By
Mandy Saucerman on 5/3/22 9:36 PM
Two Westfield water customers provided positive feedback about how Citizens employees responded to an incident in late March.
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"Talk of the Trust" Toastmasters Club Seeking Members
By
Mandy Saucerman on 5/3/22 9:35 PM
Citizens Energy Group has launched a Toastmasters club to provide an opportunity for employees to strengthen their public speaking and leadership skills.
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Submit Graduate Info by End of June
By
Mandy Saucerman on 5/3/22 9:35 PM
Each summer, Citizens Energy Group recognizes current employees and their family members who graduate from high school or college.
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Q&A: Meet Joseph Perkins, Senior Vice President and General Counsel
By
Mandy Saucerman on 5/3/22 9:34 PM
Joe Perkins joined Citizens Energy Group on February 14. As Senior Vice President and General Counsel, he oversees Legal, Regulatory and External Affairs, Human Resources, Health Safety and Security, Internal Audit, and Environmental Stewardship.
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IUPUI PERL Students Help Citizens Fill a Unique Need
By
Laura O'Brien on 5/3/22 9:33 PM
When Citizens Energy Group began exploring the idea of creating a new tool to open manhole lids, we didn’t have to go far for some fresh ideas. Mechanical engineering students in the Partnership for Excellence in Research and Learning (PERL) program at IUPUI took on the challenge using resources from Citizens including tools, access to structures, standard operating procedure (SOP) for current work practices, and access to staff with knowledge of the industry.
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Crawford Honored with ROSE Award
By
Mandy Saucerman on 5/3/22 9:30 PM
Citizens Energy Group was the presenting sponsor of the 31st Annual Recognition Of Service Excellence (ROSE) Awards, held Monday, May 2, at the Indiana Roof Ballroom. Every spring, Visit Indy hosts the ROSE Awards ceremony to honor non-managerial customer service employees in the city.
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Water Employees Share Industry Knowledge
By
Mandy Saucerman on 5/3/22 9:23 PM
Citizens Energy Group employees from the water division recently participated in educational programs, including a global conference and a local firefighter training.
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ENERGY EFFICIENCY TIP: Air Sealing Your Home
By
Brett McClellan on 5/3/22 9:22 PM
Reducing the amount of air that leaks in and out of your home can cut heating and cooling costs. Caulking and weatherstripping are two simple and effective air-sealing techniques that offer quick returns on investment. Caulk is generally used for cracks and openings between stationary house components, and weatherstripping is used to seal components that move. Here are a few suggestions for air-sealing your home.
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New Employees, Service Awards (April/May 2022)
By
Mandy Saucerman on 5/3/22 9:20 PM
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