Cool Shirts that Support Warm Heart Warm Home

By Laura O'Brien on 7/12/19 1:28 PM
At Citizens Energy Group, we are proud of all the work our teams do through volunteering, fundraising and providing excellent customer service. We’re grateful to work for a company that values giving back. Now you can wear that passion on your backs with a cool T-shirt from Hoosier Proud!
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Class of 2019

By Laura O'Brien on 7/12/19 1:27 PM
Help us celebrate the accomplishments of Citizens employees and family members!
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You Spoke and We Listened: Introducing the New Cross-Functional Team Selection Process

By Laura O'Brien on 7/12/19 1:26 PM
Based on the Best Places to Work Survey results and employee feedback, a new process by which employees are selected to participate on cross-functional teams has been developed.
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Congratulations to Our Customer Champions

By Laura O'Brien on 7/12/19 1:26 PM
At the May Leadership Forum, two employees were named Customer Champions. The winners have demonstrated the best practices of owning the customer experience and are helping foster a customer-first culture, a key to achieving our vision, at Citizens Energy Group.
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Q&A: Meet Dennis Claffey, Functional Business Lead for CIS2020

By Mandy Saucerman on 7/12/19 1:25 PM
For the second time in his 40 years at Citizens Energy Group, Dennis Claffey is serving in an important role to help implement a new Customer Information System (CIS).
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Commitment to Sustainability

By Laura O'Brien on 7/12/19 1:24 PM
On Earth Day, April 22, Market Strategies International-Morpace named Citizens Energy Group and 28 other utilities across the nation Cogent Reports Environmental Champions.
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Quality Corner: Continuous Improvement Projects and Certifications

By Laura O'Brien on 7/12/19 1:24 PM
Blue Belt. Lean Leadership. Yellow Belt. Have you ever wondered what all these terms mean? Let’s take a deeper look at some of the different Continuous Improvement (CI) project levels and belt certifications.
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Healthy Citizens

By Laura O'Brien on 7/12/19 1:23 PM
Learn about our recent Wellness Champions, find out who won the Biggest Loser, and more!
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Save the Date: Quarter Century Club Awards and Reception

By Laura O'Brien on 7/12/19 1:22 PM
The 80th Annual Quarter Century Club Awards and Reception will take place at the Scottish Rite Cathedral on Thursday, September 12.
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Citizens Loses a Valued Employee

By Laura O'Brien on 7/12/19 1:19 PM
It is with great sadness that we inform you of the passing of Shad Fox on May 11.
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Service Awards, New Employees, In Memoriam (July 2019)

By Laura O'Brien on 7/12/19 1:19 PM
Find out which employees have recently reached service milestones and who has joined Citizens Energy Group as a new employee.
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Citizens Honors Local Public Safety Professionals at Annual Luncheon

By Mandy Saucerman on 5/7/19 2:03 PM
More than 30 local public safety professionals were recognized on April 18 for their dedication and service to Central Indiana.
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2018 Drinking Water Report Now Available

By Laura O'Brien on 5/7/19 2:02 PM
For more than 40 years, the American Water Works Association and its members have celebrated Drinking Water Week during the first full week of May to recognize the vital role water plays in our daily lives.
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Mining on DigIndy Tunnel System More than Halfway Complete

By Laura O'Brien on 5/7/19 2:01 PM
The DigIndy Tunnel System project reached a significant milestone on Wednesday, April 10 when the tunnel boring machine (TBM) completed mining the Lower Pogues Run and White River Tunnels. Employees from Citizens and several tunnel contractors watched as the TBM made its way through the retrieval shaft wall, cutting an impressive figure into the bedrock.
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Q&A: Meet Mike Strohl, Senior VP, Chief Customer Officer

By Mandy Saucerman on 5/7/19 2:01 PM
For the past 19 years, Mike Strohl has served in various positions at Citizens Energy Group. While he holds many responsibilities at the office, he also keeps busy outside of work, especially this month as he fulfills his duties as Chairman of the Board of Directors for the 500 Festival.
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31st Annual White River Cleanup

By Laura O'Brien on 5/7/19 2:00 PM
The annual White River Cleanup took place on Saturday, April 13 and was a resounding success, with roughly 200 volunteers collecting 28 tons of trash over the course of three hours.
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Thank You, Administrative Professionals!

By Laura O'Brien on 5/7/19 2:00 PM
Administrative Professionals Day was on April 24.
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Commitment to Sustainability: Are You in the Knozone?

By Mandy Saucerman on 5/7/19 2:00 PM
It’s “Knozone season” in Central Indiana. As we approach the warmer summer months, you can get in the know about how to reduce ground-level ozone and improve air quality.
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Earth Day 2019

By Laura O'Brien on 5/7/19 1:58 PM
Volunteers represented Citizens at two community Earth Day events in April: Earth Day Indiana at Military Park on April 20, and Earth Day at the J, which was co-sponsored by Citizens and IPL, at JCC Indianapolis on April 28.
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Alpha Kappa Alpha Sorority, Incorporated Honors Yvonne Perkins

By Laura O'Brien on 5/7/19 1:57 PM
The Central Region of Alpha Kappa Alpha Sorority, Incorporated (AKA) celebrated the life and legacy of Yvonne Perkins at its 85th Conference in Indianapolis in March with the opening of the Yvonne Perkins Community Outreach Pavilion.
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Quality Corner: Class Certifications and 6S Success

By Susan Harris on 5/7/19 1:57 PM
CLASS certifications and 6S projects continue throughout the Trust. CLASS Certifications
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Energy Efficiency Tip: Make the Most of Your Wash Cycles

By Brett McClellan on 5/7/19 1:56 PM
Save energy and water by using energy-efficient appliances, and by running your washer, dryer and dishwasher only when you have a full load.
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Safety Tip: Stay Safe While Doing Yard Work

By Don Bryant on 5/7/19 1:55 PM
Safety Tip: Whether or not we like it, with spring comes yard work. Here are some precautions to keep you safe:
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Healthy Citizens: May 2019 News

By Laura O'Brien on 5/7/19 1:55 PM
Learn about our recent Wellness Champion, get details on the upcoming Hustle for Muscle challenge, find out how you can learn to blend a better smoothie, and more!
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Service Awards, New Employees, Submit Graduates (May 2019)

By Laura O'Brien on 5/7/19 1:54 PM
Find out which employees have recently reached service milestones and who has joined Citizens Energy Group as a new employee. If you or a member of your family is graduating, submit information for inclusion in an the July issue of Engauge.
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Polley Named 2019 Jefferson Award Winner

By Mandy Saucerman on 4/1/19 9:33 AM
David Polley, Valve and Regulator Mechanic, was named Citizens Energy Group’s 2019 Jefferson Award winner for his volunteerism at Leadership Forum on March 28. He and his family started an organization to help people in need around the world.
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PERL: Purdue Polytechnic High School Freshmen Learn about Gas Operations

By Laura O'Brien on 4/1/19 9:31 AM
Over the course of three days in February, 123 freshmen from Purdue Polytechnic High School learned about Citizens Energy Group and its natural gas operations through Citizens’ Partnership for Excellence in Research and Learning (PERL) program.
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Citizens Employees, Projects Earn Awards

By Mandy Saucerman on 4/1/19 9:29 AM
Citizens Energy Group and many of its employees recently have received awards from various organizations. Read on to learn who has been honored for years of service to the water industry, excellence in engineering, public outreach, and community involvement.
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Citizens Hosts Tours, Roundtable for Wastewater Professionals

By Mandy Saucerman on 4/1/19 9:28 AM
For the second consecutive year, Citizens Energy Group participated in the Water & Wastewater Equipment, Treatment & Transport (WWETT) Show, the world's largest annual trade show for wastewater professionals.
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Local Organizations Receive Grants from Citizens

By Mandy Saucerman on 4/1/19 9:27 AM
Citizens Energy Group’s Community Volunteer Support Program recognizes employees and retirees for the time they invest in the local community. Each year, volunteers have the opportunity to earn a gift for their hours of service as well as a $250 grant for a non-profit organization for which they volunteer. Find out which local organizations received grants from Citizens.
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Engauge is published by Citizens Energy Group, Corporate Affairs Department, under the direction of Shannon Stahley, Director of Corporate and Public Affairs. It is distributed to the company’s employees and retirees, and to other interested parties upon request.

Editor: Adam Lowe
Graphic Arts: Joel Bustamante and Wayne Stohs

The Corporate Affairs Department welcomes any ideas, comments, or suggestions from readers on how this publication might better serve you. Please email the Corporate Affairs Department at alowe@citizensenergygroup.com.