Citizens Receives $180M Loan through EPA Program

By Mandy Saucerman on 11/5/19 11:17 AM
U.S. Environmental Protection Agency (EPA) Administrator Andrew Wheeler and Indiana Governor Eric Holcomb presented Citizens Energy Group with a $180 million loan on October 9.
Read More
0 Comments Click here to read/write comments

QUALITY CORNER: FY19 Continuous Improvement Activities Exceed Goals

By Susan Harris on 11/4/19 2:52 PM
Citizens employees surpassed Quality goals in fiscal year 2019. Read on to find out how many employees participated in Continuous Improvement activities and achieved belt certifications.
Read More
0 Comments Click here to read/write comments

Ways to Give Back This Holiday Season

By Mandy Saucerman on 11/4/19 2:51 PM
With the holiday season around the corner, Citizens Energy Group offers employees opportunities to support families in need.
Read More
0 Comments Click here to read/write comments

Results of United Way Golf Outing, Campaign Week

By Mandy Saucerman on 11/4/19 2:50 PM
More than $410,000 was donated to United Way of Central Indiana (UWCI) after Citizens Energy Group’s annual golf outing in June and employee giving campaign in August!
Read More
0 Comments Click here to read/write comments

Citizens Website Leads Utility Industry Satisfaction Index

By Mandy Saucerman on 11/4/19 2:49 PM
Each month, independent market research firm ForeSee generates satisfaction scores for hundreds of company websites across a wide variety of industries based on voice-of-the-customer surveys.
Read More
0 Comments Click here to read/write comments

Two New Photo Displays Highlight Company History, Culture

By Mandy Saucerman on 11/4/19 2:48 PM
The next phase of the internal branding project is complete. New graphics have been added to the Distribution Conference Room at Langsdale 1B, and at the General Office in the employee entrance stairwell leading to the basement.
Read More
0 Comments Click here to read/write comments

PERL: Mobile Water Source Makes Its Debut

By Laura O'Brien on 11/4/19 2:47 PM
In 2014, an environmentally conscious member of the community approached Citizens Energy Group with a challenge: What could we (aka “The Water Company”) do about all the bottled water, and thus recyclables, that local event organizers inevitably invite into their venues for participants to enjoy? That challenge was accepted. The research and development process and partnership that led to the creation of H2O to Go came together perfectly. The overarching goal of the project was to create a mobile water source that could be used to educate the public on topics of water conservation and sustainability, and support Citizens’ philanthropic efforts.
Read More
0 Comments Click here to read/write comments

ENERGY EFFICIENCY TIP: Seal Air Leaks to Prepare for Winter Heating Season

By Brett McClellan on 11/4/19 2:46 PM
Follow these tips to make your home more efficient this winter!
Read More
0 Comments Click here to read/write comments

SAFETY TIPS: Have a Safe and Happy Holiday Season

By Don Bryant on 11/4/19 2:46 PM
Have you started to plan your Thanksgiving dinner? Did you know there are typically three times as many home cooking fires on Thanksgiving as any other day? Practice safety both in the kitchen as you prepare holiday meals and outdoors as you hang decorations. Remember these tips to stay safe over the holidays:
Read More
0 Comments Click here to read/write comments

Celebrating Customer Service

By Mandy Saucerman on 11/4/19 2:45 PM
Citizens Energy Group celebrated Customer Service Week with a carnival and lunch Friday, October 11.
Read More
0 Comments Click here to read/write comments

Citizens Earns Two Telly Awards

By Mandy Saucerman on 11/4/19 2:45 PM
Citizens Energy Group recently received two Telly Awards, which annually showcase the best work created within television and across video, including video for social media, pre-roll, and any other video content used to further a brand’s mission.
Read More
0 Comments Click here to read/write comments

COMMITMENT TO SUSTAINABILITY: Geist Clean Up and America Recycles Day

By Mandy Saucerman on 11/4/19 2:45 PM
Learn more about Citizens' support of the recent Geist Clean Up, and get reminders about the mixed stream recycling program at Citizens in celebration of America Recycles Day on November 15.
Read More
0 Comments Click here to read/write comments

Wastewater Employees Honored for More than 40 Years of Service

By Mandy Saucerman on 11/4/19 2:44 PM
Seven Wastewater Operations employees were honored at the Indianapolis Department of Public Works Employee Appreciation Luncheon on October 17.
Read More
0 Comments Click here to read/write comments

Employees Raise Funds for Light The Night

By Laura O'Brien on 11/4/19 2:44 PM
A team of more than 50 Citizens Energy Group employees and their families and friends raised more than $37,000 for The Leukemia & Lymphoma Society’s 2019 Light The Night Walk, which took place on Saturday, October 5 at Military Park.
Read More
0 Comments Click here to read/write comments

HELPFUL HINT FROM HR: Benefits Guide Mailed to Homes This Month

By Mandy Saucerman on 11/4/19 2:43 PM
Open Enrollment is November 18-December 6. You can learn about benefits for 2020 in the benefit guide mailed to employees’ homes early this month. If you still have questions or want to learn more about the benefits being offered in 2020, there are three ways to get more information:
Read More
0 Comments Click here to read/write comments

HEALTHY CITIZENS: November 2019

By Mandy Saucerman on 11/4/19 2:42 PM
This month's wellness news includes the October Wellness Champion, Step into Shape challenge winners, information about the next blood drive, numerous upcoming cooking demonstrations, the Healthy Holidays wellness challenge, and more!
Read More
0 Comments Click here to read/write comments

Wise Elected Vice Chair of NMSDC Board Chairs

By Mandy Saucerman on 11/4/19 2:41 PM
Congratulations to Richard Wise, Supplier Diversity Program Administrator, on being elected Vice Chair of the National Minority Supplier Development Council Board Chairs group.
Read More
0 Comments Click here to read/write comments

Service Awards, New Employees, In Memoriam (November 2019)

By Mandy Saucerman on 11/4/19 2:41 PM
Find out who is celebrating a service milestone and who has joined Citizens as a new employee. Included in this month's Engauge are a couple "in memoriam" announcements.
Read More
0 Comments Click here to read/write comments

STATE OF THE TRUST: Harrison Highlights 'One Company, One Culture'

By Mandy Saucerman on 10/7/19 9:00 AM
Reminding leaders that “We’re All Citizens,” President and CEO Jeffrey Harrison spoke about company culture at the fourth annual State of the Trust event on October 3. Below are highlights of the speech.
Read More
0 Comments Click here to read/write comments

CIS2020 Update: One Year Later

By Mandy Saucerman on 10/7/19 8:57 AM
The Customer Information System (CIS) replacement project kicked off one year ago this month. Project leaders are happy to announce that CIS2020 is on schedule, with a target deployment date of July 27, 2020.
Read More
0 Comments Click here to read/write comments

A Spotlight on Volunteering

By Mandy Saucerman on 10/7/19 8:56 AM
Find out about an award Citizens recently won for volunteer service, get details on the annual community volunteer support program, and find out how to nominate a coworker for a Jefferson Award.
Read More
0 Comments Click here to read/write comments

Belmont's New Control Room Provides Abundant Benefits

By Laura O'Brien on 10/7/19 8:54 AM
After roughly 18 months of planning, demolition and construction, the Belmont Advanced Wastewater Treatment Plant is home to a new centralized control room that is helping streamline operations and provide employees with access to new opportunities for collaboration and knowledge sharing.
Read More
0 Comments Click here to read/write comments

Legislative Change Elevates Offenses Against Utility Workers

By Mandy Saucerman on 10/7/19 8:54 AM
Individuals who commit an offense against a worker who is acting in the ordinary course of the worker’s employment (such as utility field employees) are now subject to harsher punishment with the passing of Indiana Senate Enrolled Act 240.
Read More
0 Comments Click here to read/write comments

PERL: Project Results in Recommendations for Creating Robust Information Library in CP&E

By Laura O'Brien on 10/7/19 8:48 AM
Capital Programs and Engineering (CP&E) is home to several different departments with different functions. One thing many of them share is the need for the same professional resource materials. However, when those materials don’t “live” in a centralized location where they are readily available and easy to find, it can result in duplicate copies, unnecessary purchases or even totally unused resources.
Read More
0 Comments Click here to read/write comments

QUALITY CORNER: Over $8K Donated to Warm Heart Warm Home; Continuous Improvement Projects and Certifications

By Susan Harris on 10/7/19 8:46 AM
Hundreds of employees chose a donation to Warm Heart Warm Home as an award for reaching a level of quality in fiscal year 2019. Read on to find out how much was donated and which employees have achieved yellow belts and blue belts.
Read More
0 Comments Click here to read/write comments

Citizens Westfield Hosts Training for Local Fire Department

By Mandy Saucerman on 10/7/19 8:44 AM
Citizens employees recently trained about 60 firefighters from the Westfield Fire Department on hydrant operation and maintenance and natural gas emergency response.
Read More
0 Comments Click here to read/write comments

ENERGY EFFICIENCY TIP: Install Programmable Thermostat

By Brett McClellan on 10/7/19 8:44 AM
A programmable thermostat can help you save energy and money. Learn a few tips to be more efficient.
Read More
0 Comments Click here to read/write comments

SAFETY TIP: Practice Fire Prevention in October

By Don Bryant on 10/7/19 8:43 AM
You should be practicing fire safety every day, but because October is Fire Prevention Month, it’s a good time to be reminded of the importance of keeping your home and family safe.
Read More
0 Comments Click here to read/write comments

Q&A: Meet Curtis Popp, Vice President, Customer Operations

By Mandy Saucerman on 10/7/19 8:43 AM
Whether behind a desk or in the kitchen, Curtis Popp enjoys creating the perfect recipe – at work, his goal is satisfied customers; at home, it’s a delicious meal for his family. As we celebrate Customer Service Week, October 7-11, read on to learn more about his passion for customer service.
Read More
0 Comments Click here to read/write comments

COMMITMENT TO SUSTAINABILITY: Employees Participate in Dragon Boat Race

By Mandy Saucerman on 10/7/19 8:42 AM
For the second consecutive year, Citizens Energy Group employees paddled down the White River as team “River Crews” during the Dragon Boat Race at the annual White River Festival.
Read More
0 Comments Click here to read/write comments

Current Articles

Recent Issues

see all
PDF Archives

Engauge is published by Citizens Energy Group, Corporate Affairs Department, under the direction of Shannon Stahley, Director of Corporate and Public Affairs. It is distributed to the company’s employees and retirees, and to other interested parties upon request.

Editor: Adam Lowe
Graphic Arts: Joel Bustamante and Wayne Stohs

The Corporate Affairs Department welcomes any ideas, comments, or suggestions from readers on how this publication might better serve you. Please email the Corporate Affairs Department at alowe@citizensenergygroup.com.